Pinnacle Home Care

Therapist

• Perform initial and ongoing patient assessments, including OASIS evaluation and documentation
• Develop and implement tailored treatment plans in consultation with physicians and clinicians
• Adjust treatment plans as needed
• Collaborate with the interdisciplinary care team to optimize patient outcomes
• Provide education and support to patients and families/caregivers on therapy programs
• Maintain accurate clinical records and report changes in patient condition to physicians
• Supervise Physical Therapy Assistants according to agency policies and state regulations
• Participate in in-services, case conferences, and meetings
• Identify patient and family/caregiver needs for additional services and make appropriate referrals
• Confirm daily visit schedules
• Communicate patient progress and changes with physicians and care teams
• Document all visits and progress notes on the same day of service

Physical Therapist – Fulltime/PRN, Home Health

• Perform initial and ongoing patient assessments, including OASIS evaluation and documentation
• Develop and implement tailored treatment plans in consultation with physicians and clinicians
• Adjust treatment plans as needed
• Collaborate with the interdisciplinary care team to optimize patient outcomes
• Educate and support patients and families/caregivers on therapy programs
• Maintain accurate clinical records and report patient-condition changes to physicians
• Supervise Physical Therapy Assistants according to agency policies and state regulations
• Participate in in-services, case conferences, and healthcare team meetings
• Identify needs for additional services and make appropriate referrals
• Confirm daily visit schedules
• Communicate patient progress and changes with physicians and care teams
• Document all visits and progress notes on the same day of service

Physical Therapist – Home Health

General

• Adhere to care plan to ensure safe and competent care for the patient.
• Assist patients with personal hygiene and support the maintenance of a clean, safe, and healthy environment.
• Help patients with ambulation as prescribed by the physician and approved or supervised by a clinician or therapist.
• Support therapy personnel as needed during rehabilitative processes.
• Encourage patients to achieve maximum independence according to the nursing care plan.
• Promote mental alertness by engaging patients in activities of interest.
• Provide emotional and psychological support to patients and household members, fostering trust and confidentiality.
• Report changes in the patient’s condition or home environment to the RN or clinical manager.
• Perform light housekeeping tasks related to creating a safe and comfortable environment, as directed by the clinician.
• Complete visit reports promptly and accurately within the electronic medical record system.
• Confirm daily visit schedules to ensure seamless coordination with other staff.
• Demonstrate awareness of and participate in the agency’s Quality Assurance and Performance Improvement (QAPI) program as required.
• Understand and adhere to the agency’s process for managing and addressing customer complaints.
• Uphold patient rights in accordance with service agreements and admission policies.
• Understand the agency’s policies regarding appropriate patient discharge and reasons for discharge.

CNA/Home Health Aide, PRN

• Adhere to the care plan to ensure safe and competent patient care.
• Assist patients with personal hygiene and maintain a clean, safe, and healthy environment.
• Help patients with physician-prescribed ambulation under clinician or therapist approval or supervision.
• Support therapy personnel during rehabilitative processes.
• Encourage maximum patient independence according to the nursing care plan.
• Promote mental alertness through activities of patient interest.
• Provide emotional and psychological support to patients and household members while fostering trust and confidentiality.
• Report changes in the patient’s condition or home environment to the RN or clinical manager.
• Perform light housekeeping tasks as directed by the clinician.
• Complete visit reports promptly and accurately in the electronic medical record system.
• Confirm daily visit schedules for coordination with other staff.
• Participate in the agency’s Quality Assurance and Performance Improvement (QAPI) program as required.
• Follow the agency’s process for managing and addressing customer complaints.
• Uphold patient rights according to service agreements and admission policies.
• Follow agency policies regarding appropriate patient discharge and reasons for discharge.

CNA/Home Health Aide, Shower Visits PRN

Documentation Specialist

• Work from home in a hybrid role with minimal local travel to referral partner offices.
• Develop relationships with referral partners, learn each account’s referral patterns, and determine preferred delivery methods.
• Update and manage delivery methods as necessary.
• Travel regularly to referral partner offices to obtain signatures for current or outstanding orders.
• Obtain outstanding paperwork when a CC is no longer working within the agency or branch.
• Monitor, research, and correct physician information on profile pages.
• Submit Smartsheet requests for changes to assigned referral sources and other information requiring updates.
• Document daily work performed to obtain current or outstanding orders, including date, action, and follow-up date.
• Follow up on the previous week’s activity.
• Assist with order escalations by working with the home office, referral partners, and CCs.
• Participate in meetings regarding outstanding F2F, hand-carry orders, escalations, and plans to obtain missing documents.
• Print and prepare orders for each CC and discuss weekly signature-obtainment plans.
• Send outstanding orders, F2F, and hand-carry orders to CCs for signature collection during referral-source visits.
• Run weekly F2F and orders reports and work with CCs to complete orders within 14 days or according to the patient’s case.
• Review potential write-off accounts with RDS and determine resolution or write-off submission plans.
• Communicate professionally with all departments to resolve outstanding orders.
• Respond promptly to inquiries and resolve concerns or discrepancies.
• Comply with HIPAA regulations on all accounts.

Documentation Specialist – Health Care

• Work from home with minimal local travel to referral partner offices
• Develop relationships with referral partners and learn each account’s referral patterns and preferred delivery methods
• Update and manage document delivery methods
• Travel regularly to referral partner offices to obtain signatures for current or outstanding orders
• Obtain outstanding paperwork when a care coordinator is no longer working within the agency or branch
• Verify and correct physician information on profile pages
• Submit Smartsheet updates for referral-source assignments and other information changes
• Document daily work performed to obtain orders, including dates, actions, and follow-up dates
• Follow up on the previous week’s activity
• Assist with order escalations involving the home office, referral partners, and care coordinators
• Participate in meetings regarding outstanding F2F, hand-carry orders, escalations, and missing-document plans
• Print and prepare orders for each care coordinator and plan weekly signature collection
• Send outstanding orders and related documents to care coordinators visiting referral-source offices
• Run weekly F2F and orders reports and help ensure completion within 14 days or according to the patient’s case
• Review potential write-off accounts with RDS and determine resolution or write-off submission plans
• Communicate with departments to resolve outstanding orders
• Respond promptly to inquiries and resolve concerns or discrepancies

• Provide client care services delegated by the Occupational Therapist
• Assist with evaluation and development of rehabilitative plans of care and periodic re-evaluations
• Prepare clinical notes, daily progress notes, and periodic summary reports
• Instruct clients and families in exercise programs, therapeutic self-care, and creative activities
• Assist clients with self-help devices, wheelchairs, braces, splints, and prosthetic and orthotic devices
• Identify and report ineffective drug therapy, adverse reactions, side effects, allergies, and contraindicated medications
• Observe and record client activities, treatment reactions, and changes in condition
• Consult with the Occupational Therapist regarding home visit outcomes and physical findings
• Instruct health team personnel and family members regarding occupational therapy activities
• Attend rehabilitation department staff meetings and case conferences
• Participate in discharge activities and assist with Occupational Therapy Discharge Summaries
• Coordinate visit scheduling and alert the office about due assessments or recertifications
• Perform other appropriate duties assigned by the Occupational Therapist

Occupational Therapy Assistant, COTA – PRN, Home Health

• Work from home with weekly onsite office visits in the Polk County area
• Conduct minimal local travel to referral partner offices
• Develop relationships with referral partners and learn each account’s referral patterns and preferred delivery methods
• Update and manage delivery methods
• Travel regularly to referral partner offices to obtain signatures for current or outstanding orders
• Obtain outstanding paperwork when a clinical coordinator is no longer working within the agency or branch
• Verify, research, and correct physician information in profiles
• Submit Smartsheet requests for changes to assigned referral sources and other information requiring updates
• Document daily work performed to obtain current or outstanding orders, including dates, actions, and follow-up dates
• Follow up on the previous week’s activity
• Assist with order escalations in coordination with the home office, referral partners, and clinical coordinators
• Participate in meetings regarding outstanding F2F, hand-carry orders, escalations, missing documents, and action plans
• Print and prepare orders for clinical coordinators and plan weekly signature collection
• Send outstanding orders, F2F, and hand-carry orders to clinical coordinators during referral-source visits
• Run weekly F2F and orders reports and ensure orders are completed within 14 days or according to the patient’s case
• Review potential write-off accounts with RDS and determine resolution or write-off submission plans
• Communicate with departments to resolve outstanding orders
• Respond promptly to inquiries and resolve concerns or discrepancies

• Provide client care services delegated by the Occupational Therapist
• Assist with evaluation and development of rehabilitative plans of care and periodic reassessments
• Prepare clinical records, daily progress notes, and periodic summary reports
• Instruct clients and families in exercise programs, therapeutic self-care, creative activities, and use of self-help devices
• Identify possible ineffective drug therapy, adverse reactions, side effects, allergies, and contraindicated medication and report them to the OT
• Observe and record client activities, findings, treatment reactions, and condition changes; report to the OT and physician
• Consult with the OT regarding home visit outcomes and physical findings
• Instruct health team personnel and family members regarding occupational therapy activities
• Attend rehabilitation department staff meetings and case conferences
• Instruct clients in care and use of wheelchairs, braces, splints, prosthetic devices, and orthotic devices
• Participate in discharge activities and assist with Occupational Therapy Discharge Summaries
• Confirm visit scheduling with the Supervisor/Director of Clinical Services
• Coordinate schedules to ensure timely reassessments and alert the office about due assessments or recertifications
• Perform other duties deemed appropriate and necessary by the OT

Occupational Therapy Assistant, COTA, Home Health

• Perform initial and ongoing patient assessments, including OASIS evaluation and documentation
• Develop and implement individualized treatment plans in consultation with physicians and clinicians
• Adjust treatment plans as needed
• Collaborate with interdisciplinary care teams to optimize patient outcomes
• Educate and support patients, families, and caregivers on therapy programs
• Maintain accurate clinical records and report patient condition changes to physicians
• Supervise Physical Therapy Assistants according to agency policies and state regulations
• Participate in in-services, case conferences, and team meetings
• Identify needs for additional services and make appropriate referrals
• Confirm daily visit schedules
• Communicate patient progress and changes with physicians and care teams
• Document all visits and progress notes on the same day of service

• Assist in evaluating and developing patient care plans
• Conduct periodic patient reassessments
• Document clinical and daily progress notes for PT review and submission
• Perform therapeutic exercises
• Assist patients with self-help devices
• Instruct patients and families on therapy exercises alongside the PT
• Monitor and report adverse drug reactions or ineffective therapies to the PT
• Observe, document, and report clinical findings to the PT and physician as needed
• Coordinate with PT and nursing staff on patient discharge plans and summaries
• Educate health team members and families to support patient care
• Maintain accurate documentation and comply with agency policies
• Deliver individualized home-based care to patients across Florida

Physical Therapist Assistant – Home Health

• Assist in evaluating and developing patient care plans and conducting periodic reassessments
• Document clinical and daily progress notes for PT review and submission
• Perform therapeutic exercises and assist patients with self-help devices
• Instruct patients and families on therapy exercises alongside the PT
• Monitor and report adverse drug reactions or ineffective therapies to the PT
• Observe, document, and report clinical findings to the PT and physician as needed
• Coordinate with PT and nursing staff on patient discharge plans and summaries
• Educate health team members and families to support patient care
• Maintain accurate documentation and comply with agency policies
• Deliver individualized, patient-centered care in patients’ homes
• Support care for patients across Florida

• Assess patients’ functional status, including muscle function, endurance, visual coordination, communication skills, self-care, and work capacity
• Evaluate home environments for hazards or barriers and identify necessary equipment
• Collaborate on comprehensive care plans
• Design treatment programs with functional improvement goals and communicate plans to physicians and team members
• Teach or retrain patients in daily activities affected by illness or injury
• Fabricate splints and instruct patients in adaptive equipment use
• Train patients in the use of prosthetic and orthotic devices
• Maintain accurate clinical records and report changes in patient condition to physicians
• Participate in in-services, case conferences, and meetings
• Provide health education to patients and families or caregivers with physicians and discharge planners
• Identify needs for additional services and make appropriate referrals
• Confirm daily visit schedules
• Supervise Certified Occupational Therapy Assistants according to agency policies and state regulations

Occupational Therapist – Home Health

• Assess patients’ functional status, including muscle function, endurance, visual coordination, communication skills, self-care, and work capacity
• Evaluate home environments for hazards or barriers to independent living and identify necessary equipment
• Collaborate in developing comprehensive care plans
• Design treatment programs with functional improvement goals and communicate plans to physicians and team members
• Teach or retrain patients in daily activities lost due to illness or injury
• Fabricate splints and instruct patients in adaptive equipment use
• Train patients in the use of prosthetic and orthotic devices
• Maintain accurate clinical records and report patient-condition changes to physicians
• Participate in in-services, case conferences, and team meetings
• Provide health education to patients and families/caregivers with physicians and discharge planners
• Identify needs for additional services and make appropriate referrals
• Confirm daily visit schedules for coordination with other staff
• Supervise Certified Occupational Therapy Assistants according to agency policies and state regulations

Occupational Therapist, Home Health

• Verify patient insurance eligibility and benefits for new, returning, and existing patients within established departmental timeframes.
• Review and resolve insurance eligibility issues identified in WellSky and other applicable systems.
• Process and update insurance changes, payer information, and related demographic or coverage information.
• Accurately document eligibility and benefit information in patient records.
• Communicate eligibility changes, discrepancies, and coverage concerns to branches and internal departments.
• Identify and escalate eligibility, coverage, or payer-related issues affecting patient services, authorizations, billing, or reimbursement.
• Collaborate with the Eligibility Team Lead and Authorization Manager on complex eligibility matters and unresolved discrepancies.
• Communicate with patients, insurance companies, payer representatives, branch personnel, and internal departments to obtain and clarify insurance information.
• Respond to eligibility-related inquiries and resolve concerns, discrepancies, and account issues.
• Maintain accurate documentation of eligibility verification activities and communications.
• Monitor assigned accounts and follow up on outstanding eligibility issues.
• Meet productivity, accuracy, quality, and turnaround-time expectations.
• Participate in training, staff meetings, quality initiatives, and process-improvement activities.
• Perform other related duties as assigned.

Physical Therapist – Fulltime/PRN, Home Health

Physical Therapist – Home Health

CNA/Home Health Aide, PRN

CNA/Home Health Aide, Shower Visits PRN

Documentation Specialist – Health Care

Documentation Specialist – Health Care

Occupational Therapy Assistant, COTA – PRN, Home Health

Documentation Specialist – Health Care

Occupational Therapy Assistant, COTA, Home Health

Physical Therapist – Home Health

Physical Therapist Assistant – Home Health

Physical Therapist Assistant – Home Health

Occupational Therapist – Home Health

Occupational Therapist, Home Health

Eligibility Specialist