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Care Coordinator
Pinnacle Home Care. Support homecare marketing and intake teams with referral coordination and follow-up .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while effectively managing referral coordination and follow-up in a healthcare setting. Proficient in building relationships with referral sources and utilizing healthcare systems for efficient operations.
Highest-signal resume keywords
Referral CoordinationHealthcare Systems ProficiencyStrong Communication SkillsOrganizational SkillsCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral ManagementMicrosoft Office ProficiencyElectronic Referral ManagementReport GenerationData Entry
Soft Skills
Multitasking SkillsProfessionalismRelationship BuildingConfidentiality Maintenance
Tools & Technologies
McKesson
Industry Keywords
HealthcareMarketingCustomer ServiceCommunity OutreachPatient Discharge
About the role
Key responsibilities & impact- Support homecare marketing and intake teams with referral coordination and follow-up
- Build and maintain relationships with physicians, hospitals, nursing homes, and other referral sources
- Respond to referral inquiries, phone calls, and emails from clients and referral partners
- Monitor pending referrals and ensure cases are assigned and processed accurately in McKesson
- Communicate patient discharge updates and scheduling concerns to marketing and intake leadership
- Assist with community outreach events, health fairs, and promotional materials
- Manage electronic referrals and ensure timely responses
- Contact patients and referral partners for information, paperwork, and follow-up
- Provide reports and updates to marketing representatives and leadership
- Support referral development and customer service efforts
Requirements
What you’ll need- High school diploma or equivalent required
- Healthcare, marketing, or customer service experience preferred
- Strong communication, organizational, and multitasking skills required
- Proficiency in Microsoft Office and healthcare systems
- Ability to maintain professionalism and confidentiality
- Ability to build and maintain strong relationships with referral partners and team members
Benefits
Comp & perks- Free Continuing Education Units (CEUs) to support licensure and career advancement
- Employee referral program where you can earn rewards
- Flexible scheduling
- Personalized, one-on-one care supporting patient healing and independence
- Supportive and fun collaborative culture
- Inclusive environment and equal opportunity employment