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Care Coordinator
Pinnacle Home Care. Support homecare marketing and intake teams with referral coordination and follow-up.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while effectively managing referral coordination and follow-up processes. Proficient in utilizing Microsoft Office and healthcare systems to support marketing and intake teams.
Highest-signal resume keywords
Referral CoordinationStrong Communication SkillsOrganizational SkillsMicrosoft Office ProficiencyHealthcare Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Referral ManagementHealthcare Systems ProficiencyElectronic Referral ManagementReport Generation
Soft Skills
Multitasking SkillsProfessionalismConfidentialityRelationship Building
Tools & Technologies
McKesson
Industry Keywords
Homecare MarketingCustomer ServiceCommunity OutreachHealth Fairs
About the role
Key responsibilities & impact- Support homecare marketing and intake teams with referral coordination and follow-up.
- Build and maintain relationships with physicians, hospitals, nursing homes, and other referral sources.
- Respond to referral inquiries, phone calls, and emails from clients and referral partners.
- Monitor pending referrals and ensure cases are accurately assigned and processed in McKesson.
- Communicate patient discharge updates and scheduling concerns to marketing and intake leadership.
- Assist with community outreach events, health fairs, and promotional materials.
- Manage electronic referrals and ensure timely responses.
- Contact patients and referral partners for additional information, paperwork, or follow-up.
- Provide reports and updates to marketing representatives and leadership.
- Support referral development and customer service efforts to drive organizational growth.
Requirements
What you’ll need- High school diploma or equivalent required.
- Strong communication, organizational, and multitasking skills required.
- Proficiency in Microsoft Office and healthcare systems.
- Ability to maintain professionalism and confidentiality.
- Ability to build and maintain strong relationships with referral partners and team members.
- Healthcare, marketing, or customer service experience preferred.
Benefits
Comp & perks- Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
- Growth & Stability: Over two decades as Florida’s largest independent home health agency.
- Free Continuing Education Units (CEUs) to support licensure and career advancement.
- Employee referral program where you can earn rewards.
- Recognized as a USA Today Top Workplace.
- Flexible scheduling.
- Supportive and collaborative team culture.