Scheduler – Medicare Home Health

Pinnacle Home Care

. Schedules patients for the entirety of visit plans at the beginning of each episode, ensuring consistency and continuity of care.

Posted 11/9/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient scheduling and care coordination, ensuring compliance with HIPAA regulations and optimizing clinician productivity through effective resource management. Strong organizational and communication skills facilitate collaboration and problem-solving in a fast-paced healthcare environment.

Highest-signal resume keywords

Patient SchedulingCare CoordinationHIPAA ComplianceOrganizational SkillsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling ManagementDocumentation AccuracyReferral ProcessingWorkflow ManagementProductivity Tracking

Soft Skills

Attention to DetailProblem-SolvingAdaptabilityTeam CollaborationTime Management

Tools & Technologies

WellSky EMRResource ManagerEpisode Manager

Industry Keywords

Patient CareHealthcare SchedulingClinical ManagementCompliance Standards

About the role

Key responsibilities & impact

Schedules patients for the entirety of visit plans at the beginning of each episode, ensuring consistency and continuity of care.
Ensures clinician efficiency by utilizing the productivity spreadsheet; updates it to identify opportunities and maintain appropriate staffing levels.
Reports deficiencies and failures to meet full-time standards and PRN clinician requirements to the Clinical Manager.
Processes incoming referrals accurately and on time under Pending SOC standard operating procedures, striving for admission within 24 hours of referral receipt.
Reviews and reports daily to Care Coordinators and Clinical Managers all Pending SOCs that were scheduled but not admitted.
Documents updates on patient care and scheduling adjustments in communication notes.
Schedules new hire clinicians according to ramp-up expectations.
Schedules resumptions of care following facility discharge and in alignment with Clinical Review Team notes.
Works one major and one minor holiday per calendar year and provides availability for one weekend per month.
Maintains patient and employee confidentiality in accordance with HIPAA regulations and agency standards.
Performs other duties delegated by the Branch Clinical Manager or Scheduling Manager.
Schedules, reschedules, and manages patient visits across all disciplines according to plans of care, frequency orders, and episode timelines.
Monitors underscheduled visits to prevent missed or delayed care.
Ensures staffing coverage for callouts, PTO, weekends, and holidays.
Balances clinician productivity, geographic considerations, and availability when scheduling.
Navigates and manages workflows within the WellSky EMR, including Resource Manager, Episode Manager, and task queues.

Requirements

What you’ll need

Must be a High School graduate.
Demonstrates strong attention to detail, ensuring accuracy in scheduling, reporting, and documentation while maintaining compliance with policies and procedures.
Exhibits strong organizational skills to balance multiple tasks, manage time efficiently, and ensure the seamless execution of scheduling processes.
Communicates effectively through clear verbal and written communication, facilitating collaboration and keeping all team members informed.
Works well in a collaborative team environment, fostering positive relationships with colleagues and clinicians to support efficient achievement of patient care goals.
Applies strong problem-solving skills to identify scheduling challenges and operational issues, implementing practical solutions to maintain smooth workflows and optimized resource utilization.
Demonstrates adaptability by adjusting to changing schedules, priorities, and unforeseen circumstances in a fast-paced healthcare environment.

Benefits

Comp & perks

Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
Growth & Stability: Over two decades as Florida’s largest independent home health agency.
Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
Recognized Excellence: Ranked as a USA Today Top Workplace.
Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities.
Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.