Business Development Representative

Pinnacle Treatment Centers, Inc.

. Own professional referral development, account management, admissions growth, brand presence, and market intelligence across the assigned territory .

Posted 10/30/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development and account management within the healthcare sector, focusing on referral relationship building and compliance with regulatory standards. Proven ability to drive admissions growth and manage a defined territory effectively.

Highest-signal resume keywords

Business DevelopmentAccount ManagementReferral Relationship BuildingTerritory PlanningCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesCommunity OutreachTerritory ManagementConsultative SalesRelationship ManagementRegulatory CompliancePatient ConfidentialityReferral ConversionMarket IntelligenceGrowth Strategy

Soft Skills

CommunicationProblem-SolvingCollaborationConflict ResolutionConsultative Approach

Tools & Technologies

CRM SystemsSalesforceMicrosoft OfficeBusiness Communication Tools

Certifications & Qualifications

Peer Recovery Specialist CertificationCADC Credential

Industry Keywords

Behavioral HealthSUD OutreachMAT Clinical LandscapeEKRA ComplianceAnti-Kickback StatutePatient Brokering Laws42 CFR Part 2Referral NetworksHealthcare AdministrationAdmissions Growth

About the role

Key responsibilities & impact

Own professional referral development, account management, admissions growth, brand presence, and market intelligence across the assigned territory
Manage the assigned Madera County, California territory as the primary growth driver and market owner
Build and manage referral relationships with courts, corrections, hospitals, emergency departments, primary care, behavioral health providers, social services, and community organizations
Conduct consumer-facing and community outreach to build brand awareness and reduce stigma
Collaborate daily with treatment center leadership, program directors, medical directors, and clinical staff
Drive qualified referrals, referral-to-admission conversion, referral account retention, and territory market presence
Plan and prioritize accounts and conduct face-to-face referral source contact
Document all field activity accurately and promptly in the CRM
Resolve referral source service concerns constructively
Comply with EKRA, the Anti-Kickback Statute, patient brokering laws, HIPAA, and 42 CFR Part 2
Protect patient confidentiality and maintain truthful representations of Pinnacle's services
Report suspected compliance concerns, conflicts of interest, or improper referral arrangements
Travel locally by personal vehicle throughout the territory, with occasional overnight and multi-day travel

Requirements

What you’ll need

Bachelor's degree in business, marketing, healthcare administration, or a related field, or equivalent combination of education and relevant experience
Minimum three to five years of business development, sales, account management, or community outreach experience
Demonstrated experience managing a defined territory or account portfolio with measurable growth or retention results
Experience working with professional referral networks strongly preferred
Valid state driver's license and an acceptable driving record
Reliable personal vehicle required
Working knowledge of the OTP and MAT clinical and regulatory landscape, including methadone and buprenorphine treatment models
Strong consultative sales and relationship-management skills
Territory planning and account prioritization discipline
Ability to manage a large, geographically dispersed book of accounts independently
Proficiency with CRM systems (Salesforce or comparable), Microsoft Office, and standard business communication tools
Behavioral health or SUD outreach experience strongly preferred
Peer recovery specialist certification, CADC credential, or comparable SUD-related certification is a plus but not required

Benefits

Comp & perks

Performance-based incentive component tied to territory growth and account retention metrics
Mileage reimbursement or vehicle allowance for territory travel
Exceptional comprehensive benefits package
18 days PTO (Paid Time Off)
401k with company match
Discounted tuition/scholarships through Capella University