Community Relations Coordinator

Pinnacle Treatment Centers, Inc.

. Strategize and plan community relations activities, including electronic communication, face-to-face meetings, and event participation .

Posted 9/30/2026full-timeRemote • Pennsylvania • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Substance Abuse and Behavioral Healthcare, with a strong focus on Business Development and Referral Relationship Management. Proven ability to strategize community relations and enhance brand awareness through effective communication and partnership cultivation.

Highest-signal resume keywords

Substance Abuse Treatment ExperienceBusiness Development ExperienceReferral Relationship ManagementBehavioral Healthcare KnowledgeBachelor's Degree in Communications or Marketing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community Relations StrategyReferral Database ManagementMarket Opportunity IdentificationPresentation DevelopmentSponsorship Execution

Soft Skills

Detail OrientedSelf-StarterTeam PlayerEffective CommunicationCustomer Experience Focus

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Behavioral HealthcareSubstance Use Disorder (SUD)Business PartnershipsPublic Awareness CampaignsReferral Development

About the role

Key responsibilities & impact

Strategize and plan community relations activities, including electronic communication, face-to-face meetings, and event participation
Identify and execute presentation, sponsorship, and marketing opportunities in the community
Promote Pinnacle Treatment Centers by cultivating and developing referral relationships
Build trust through respectful communications and interactions, focusing on customer experience
Identify new referral partners and untapped market opportunities
Raise brand awareness
Assess and develop strategies to help patients access services in existing and de novo markets
Develop and maintain comprehensive knowledge of Pinnacle services
Raise public awareness of Pinnacle programs and services among business partners and the public
Develop and enhance strategic business partnerships, primarily referral sources
Communicate and meet regularly with current business partners
Pursue new strategic relationships
Build and maintain a contact/referral database in the assigned territory
Increase referrals by calling on target market groups, organizations, hospitals, treatment centers, and professionals
Support business growth by understanding objectives and strategic direction
Liaise between referral sources, Access Center, and facilities on business improvements and best practices
Coordinate resolution of critical service issues with internal departments
Perform other duties as assigned

Requirements

What you’ll need

Must have Substance abuse/addiction treatment and business and referral development experience
Three (3) years of experience in similar position and/or in behavioral healthcare
2 years of SUD / BH business and referral development experience
Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier
Must be willing to travel across the state of Pennsylvania
Localized travel up to 50% required
This role is required to drive for company purposes
High School/GED or better required
Bachelor’s degree in communications, Marketing, Business, or one of the behavioral science disciplines from an accredited college or university preferred
Team player and detail oriented
Self-starter with ability to make an impact

Benefits

Comp & perks

Competitive salary
Full benefits package including medical, dental, vision, short term disability, long term disability and accident insurance
18 days PTO (Paid Time Off) + 8 paid holidays
401k with company match
Company sponsored ongoing training and certification opportunities
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Opportunities for professional growth