Community Relations Coordinator

. Own growth and market development for an assigned state or multi-county Georgia territory within the OTP/MAT service line .

Posted 9/25/2026full-timeUnited StatesMid-LevelSeniorWebsite

Key responsibilities & impact

Own growth and market development for an assigned state or multi-county Georgia territory within the OTP/MAT service line
Lead professional referral development, account management, admissions growth, brand presence, and market intelligence
Build and manage referral relationships with courts, corrections, hospitals, emergency departments, primary care, behavioral health providers, social services, and community organizations
Conduct consumer-facing and community outreach to build brand awareness and reduce stigma
Collaborate daily with program directors, medical directors, and clinical staff across treatment centers
Manage territory planning, account prioritization, call planning, and referral-source retention
Maintain timely, complete, and accurate CRM documentation of field activity
Drive qualified referral growth and referral-to-admission conversion
Ensure compliance with EKRA, the Anti-Kickback Statute, HIPAA, 42 CFR Part 2, and applicable state statutes
Protect patient confidentiality and maintain truthful representations of services, outcomes, and credentials
Report suspected compliance concerns, conflicts of interest, or improper referral arrangements
Travel daily throughout the assigned territory, with occasional overnight and multi-day travel for conferences, trainings, and coalition meetings

What you’ll need

Bachelor's degree in business, marketing, healthcare administration, or a related field, or equivalent combination of education and relevant experience
Minimum three to five years of business development, sales, account management, or community outreach experience
Demonstrated experience managing a defined territory or account portfolio with measurable growth or retention results
Experience working with professional referral networks strongly preferred
Valid state driver's license and an acceptable driving record
Reliable personal vehicle required
Working knowledge of the OTP and MAT clinical and regulatory landscape, including methadone and buprenorphine treatment models
Strong consultative sales and relationship-management skills
Territory planning and account prioritization discipline
Ability to manage a large, geographically dispersed book of accounts independently
Proficiency with CRM systems (Salesforce or comparable), Microsoft Office, and standard business communication tools
Peer recovery specialist certification, CADC credential, or comparable SUD-related certification is a plus but not required
Required 3 years of business development, sales, account management, or community outreach experience
Required driver's license

Comp & perks

Performance-based incentive component tied to territory growth and account retention metrics
Mileage reimbursement or vehicle allowance for territory travel
Exceptional comprehensive benefits package
18 days PTO (Paid Time Off)
401k with company match
Discounted tuition/scholarships through Capella University