Order Management Coordinator

Pioneer Square Brands

. Create, review, release, and transmit purchase orders and sample orders to the warehouse for fulfillment .

Posted 9/28/2026full-timePasig City • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supply chain operations, inventory management, and logistics, with a strong focus on process accuracy and effective communication. Proficient in managing purchase orders, RMAs, and customer service inquiries while ensuring adherence to established SLAs.

Highest-signal resume keywords

Supply Chain ManagementInventory ManagementAnalytical SkillsMicrosoft Excel ProficiencyEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Purchase Order ProcessingSample Order ManagementRMA ProcessingInventory ReportingLogistics Coordination

Soft Skills

Attention to DetailProblem-SolvingOrganizationSelf-MotivationAdaptability

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft OutlookNetSuite

Industry Keywords

Supply Chain OperationsLogisticsCustomer ServiceBusiness ContinuityProcess Improvement

About the role

Key responsibilities & impact

Create, review, release, and transmit purchase orders and sample orders to the warehouse for fulfillment
Inspect invoices and process them in a timely manner
Set up new SKUs for distribution
Proactively communicate inventory information to OEM and international partners
Process RMA requests for channel partners
Provide first-level support for mis-shipments and over-shipments
Support international business, including special pricing, quotes, and freight estimates
Conduct open-order reviews and inspections and communicate with partners
Document recurring procedures to ensure business continuity
Review business processes continuously for improvement
Work proactively with the Allocation Work Group to ensure process accuracy and effectiveness
Respond to customer service inquiries, including phone calls, emails, and NetSuite cases, within established SLAs
Perform other relevant tasks as assigned
Ensure accurate and timely processing of purchase orders, sample orders, invoices, SKUs, RMAs, and customer service requests
Communicate inventory and open-order updates to partners
Interpret Inventory versus Allocation reports
Coordinate with the Allocation Work Group and other departments

Requirements

What you’ll need

Bachelor’s degree in Supply Chain Management, Industrial Engineering, or related field
Background or exposure to supply chain operations, inventory management, or logistics is an advantage
Strong analytical and problem-solving skills
Strong attention to detail
Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook
Excellent English communication skills, both written and verbal
Willingness to work on a night shift schedule
Willingness to work on a hybrid work arrangement in Silver City, Pasig City
Logical, analytical, and critical thinking
Effective written and verbal communication
Strong organization and prioritization
Self-motivated and detail-oriented
Ability to work independently and as part of a team
Ability to work effectively with internal and external customers
Adaptability to changing business needs
Ability to work under pressure and meet SLAs
High degree of accuracy and reliability
Commitment to meeting/exceeding targets and deadlines

Benefits

Comp & perks

Competitive salaries
Profit sharing