Director, Business Development

Pitney Bowes

. Drive revenue growth through customer retention, account expansion, cross-sell, and upsell opportunities across a portfolio of national strategic accounts .

Posted 10/8/2026full-timeRemote • United StatesLead💰 $145,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving revenue growth through strategic account management, consultative selling, and developing high-performing sales teams. Proficient in utilizing CRM tools for pipeline management and forecasting while fostering executive-level relationships across diverse industries.

Highest-signal resume keywords

B2B Sales ExperienceSales LeadershipConsultative Selling SkillsSalesforce ProficiencyStrategic Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthAccount ExpansionContract NegotiationTerritory Strategy DevelopmentMarket AnalysisPerformance ReportingPipeline ManagementBusiness DevelopmentCustomer RetentionForecasting

Soft Skills

Communication SkillsRelationship BuildingCoachingNegotiation SkillsAnalytical Skills

Tools & Technologies

SalesforceCRM PlatformsSaaS TechnologyLogistics SolutionsOperational Solutions

Industry Keywords

ShippingMailingLogisticsParcel TechnologyDocument ManagementGovernment AccountsHealthcare AccountsFinancial ServicesRetail AccountsEnterprise Environments

About the role

Key responsibilities & impact

Drive revenue growth through customer retention, account expansion, cross-sell, and upsell opportunities across a portfolio of national strategic accounts
Identify and pursue targeted growth opportunities within existing accounts and adjacent market segments
Build executive-level relationships across customer organizations, including operations, finance, procurement, and IT stakeholders
Lead consultative sales engagements with senior decision-makers and develop value-based solutions aligned to customer goals
Manage contract renewals and negotiations while balancing customer value and business profitability
Develop and execute national territory and account strategies aligned to revenue and growth objectives
Build and maintain a healthy pipeline while ensuring forecasting accuracy and CRM discipline
Analyze market trends, competitive activity, and customer needs to identify new growth opportunities and refine sales strategy
Partner with senior leadership and Marketing on growth initiatives, demand generation efforts, and strategic planning
Lead, coach, and develop a team of sales account managers across a national territory
Establish performance expectations and drive accountability through coaching, performance reviews, and business discussions
Recruit, onboard, and develop top sales talent while fostering a collaborative, customer-focused culture
Monitor business performance through key metrics, pipeline reviews, and revenue reporting
Deliver regular business reviews providing visibility into risks, opportunities, and growth trends

Requirements

What you’ll need

8+ years of B2B sales experience, including at least 3 years in a sales leadership role
Proven success growing strategic accounts and delivering revenue growth through customer retention, account expansion, and business development
Experience developing and executing territory and account growth strategies with measurable results
Strong consultative and solution-based selling skills
Experience leading, coaching, and developing sales professionals
Proven ability to engage executive-level decision-makers and manage complex customer relationships
Proficiency with Salesforce or similar CRM platforms, including pipeline management, forecasting, and performance reporting
Strong communication, negotiation, analytical, and relationship-building skills
Experience in shipping, mailing, logistics, parcel technology, document management, or other consultative B2B industries with complex sales cycles and strategic account management responsibilities
Familiarity with SaaS-based technology, business services, logistics, supply chain, shipping, or operational solutions
Experience selling into or managing accounts within government, healthcare, financial services, retail, or other large enterprise environments
Experience identifying opportunities in adjacent markets, supporting market expansion initiatives, or entering new customer segments
Experience working in a matrixed sales organization alongside marketing, inside sales, channel partners, product teams, or solution specialists
Must be legally authorized to work in the US
Employer will not sponsor the position for employment visa status now or in the future

Benefits

Comp & perks

Incentive compensation with an On-Target Incentive (OTI) opportunity of $85,000 annually
Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)