Field Service Technician

Pitney Bowes

. Install, service, and upgrade Pitney Bowes shipping and mailing equipment .

Posted 10/12/2026full-timeRemote • Michigan • United StatesMid-LevelSenior💰 $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, servicing, and upgrading Pitney Bowes shipping and mailing equipment while providing exceptional client-facing support. Proficient in troubleshooting hardware and software solutions, with a strong emphasis on customer service and mechanical aptitude.

Highest-signal resume keywords

Pitney Bowes Equipment InstallationTroubleshooting Hardware SolutionsCustomer Service ExcellenceMechanically InclinedWindows Environment Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment RepairSoftware Solutions SupportAutomated Equipment ExperienceBasic Networking KnowledgeHand Tool UsagePower Tool Usage

Soft Skills

Client-Facing CapabilityStrong Communication Skills

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Shipping TechnologiesMailing TechnologiesMulti-Zip Code TerritoryClient Training

About the role

Key responsibilities & impact

Install, service, and upgrade Pitney Bowes shipping and mailing equipment
Support hardware and software solutions
Troubleshoot and repair equipment to reduce client callbacks
Train clients on Pitney Bowes equipment during installation
Represent Pitney Bowes in a 100% client-facing capacity
Cover a multi-zip-code territory with significant windshield time
Use hand tools and small power tools for repairs, maintenance, and installations
Maintain a safe and clean work environment
Provide service to clients across shipping and mailing technologies, from inserters to lockers

Requirements

What you’ll need

Must be legally authorized to work in the US
Employer will not sponsor employment visa status now or in the future
Valid driver's license, clean driving record, and reliable transportation
Ability to lift 55 lbs or more with or without accommodation
Ability to travel within a multi-zip code territory with up to 80% windshield time
Ability to bend, squat, stoop, or stand for extended periods of time
Complete familiarity with a Windows environment and basic knowledge of PC and networking (preferred)
Experience with automated equipment (preferred)
Mechanically inclined
Experience repairing or troubleshooting hardware and software solutions
Strong customer service and client-facing capability

Benefits

Comp & perks

Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)
Opportunity to earn additional income by selling services or parts presented to clients