Renewal Account Executive

Pitney Bowes

. Drive client retention and contribute to Pitney Bowes’ Annual Recurring Revenue goals .

Posted 10/28/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client retention and sales strategies, particularly in the Shipping and Mailing domain. Proficient in utilizing Salesforce for managing customer relationships and executing sales activities.

Highest-signal resume keywords

Client RetentionSalesforce CRM ProficiencyOutbound Sales CallsSaaS Solutions SellingShipping And Mailing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ClosingQuote GenerationOrder ProcessingPipeline ManagementForecasting

Soft Skills

Excellent Communication SkillsObjection Handling

Tools & Technologies

Salesforce

Industry Keywords

Shipping SolutionsMailing SolutionsECommerceWarehouse Shipping

About the role

Key responsibilities & impact

Drive client retention and contribute to Pitney Bowes’ Annual Recurring Revenue goals
Serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions
Manage, upgrade, and grow a portfolio of small and mid-sized business or multi-location accounts
Make 40–60 daily outbound calls
Generate quotes, conduct closing activities, and process order information to retain core revenue
Present and close renewal opportunities virtually or by phone with existing clients
Navigate renewal agreement requirements and regulations
Plan and document sales activities, maintain customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce
Address and overcome client objections by communicating program benefits, features, and Pitney Bowes’ value proposition
Perform additional duties as assigned

Requirements

What you’ll need

Qualified candidates must live in the United States
Must reside in the EST or CST areas; candidates in PST and MST areas are not eligible
Applicants must be legally authorized to work in the United States
Visa sponsorship is not available now or in the future
Direct experience interacting with clients in a sales capacity
Comfort initiating 40–60 outbound sales calls at a mid-level volume
Knowledge of the Shipping or Mailing domain, including foundational understanding of carrier solutions
Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping
Proficiency with Salesforce Customer Relationship Management (CRM) tools
Demonstrated success in client retention
Proven ability to close business over the phone or in virtual environments
Excellent written and verbal communication skills

Benefits

Comp & perks

Incentive-based earnings, with total on-target earnings (OTE) approximately $75,000 annually
Opportunity to grow and develop your career
Inclusive environment that encourages diverse perspectives and ideas
Challenging and unique opportunities to contribute to the success of a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)