Senior Product Manager – AI

Pitney Bowes

. Own product strategy for Production Shipping and define vertical-specific roadmaps across pharma, retail, 3PL, and manufacturing .

Posted 9/21/2026full-timeRemote • United StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on production shipping workflows, including full product lifecycle ownership and cross-functional leadership. Capable of driving enterprise customer success through data-driven decision making and strategic account management.

Highest-signal resume keywords

Product ManagementProduction Shipping WorkflowsCross-Functional LeadershipData-Driven Decision MakingExecutive-Level Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product Lifecycle OwnershipRequirements GatheringCompetitive AnalysisROI ModelingUsage AnalyticsCarrier RoutingLTL/TL OptimizationMulticarrier Parcel ManagementEnterprise TMS/WMS IntegrationsPharma Compliance

Soft Skills

Analytical RigorStrategic ThinkingConsultative SellingCustomer Insight TranslationTeam Collaboration

Tools & Technologies

SAPOracleNetSuiteManhattanAI/ML for Carrier Selection

Industry Keywords

LogisticsSupply ChainShipping Technology3PLPharmaRetailManufacturingCompliance-Heavy WorkflowsCross-Border ShippingClient Billing

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Own product strategy for Production Shipping and define vertical-specific roadmaps across pharma, retail, 3PL, and manufacturing
Close legacy gaps and advance the modern shipping platform for high-volume, multi-DC, LTL/TL, and compliance-heavy workflows
Drive enterprise customer success for 400+ strategic accounts, supporting retention, satisfaction, and roadmap alignment
Partner with field sales on consultative deals valued at $100K–$500K ACV through product expertise, demos, and ROI narratives
Translate customer insight into requirements, user stories, and prioritization frameworks
Lead cross-functional execution with engineering, design, partnerships, sales, and customer success
Measure revenue growth, activation, adoption, PSAT, and churn reduction
Maintain competitive intelligence and identify opportunities to extend Production Shipping across the Shipping 360 ecosystem

Requirements

What you’ll need

6–10 years in product management, including 3+ years in logistics, supply chain, or shipping technology
Deep domain expertise in production shipping workflows, multi-location fulfillment, carrier routing, LTL/TL, and optimization concepts
Vertical knowledge in at least one segment: pharma, retail, 3PL, or manufacturing
Executive-level communication and experience presenting to VP/C-suite stakeholders and guiding strategic accounts
Full product lifecycle ownership, including research, competitive analysis, requirements, launch, and adoption
Platform thinking with the ability to balance scalability and customization
Cross-functional leadership across engineering, design, sales, customer success, and partnerships
Analytical rigor, data-driven decision making, ROI modeling, usage analytics, and customer metrics
Experience with multicarrier parcel management, enterprise TMS/WMS, or ERP/WMS integrations (SAP, Oracle, NetSuite, Manhattan) is a bonus
Background in pharma compliance (21 CFR Part 11), POD workflows, or healthcare integrations is a bonus
3PL platform experience, including multi-tenant and client billing, is a bonus
Experience leading large-scale migrations from legacy to modern platforms is a bonus
Interest in AI/ML for carrier selection, network optimization, or predictive shipping is a bonus
International shipping experience involving duties, taxes, and cross-border carriers is a bonus

Benefits

Comp & perks

Annual performance bonus
Opportunity to grow and develop your career
Inclusive environment encouraging diverse perspectives and ideas
Challenging and unique opportunities to contribute to a transforming organization
Comprehensive benefits globally (PB Benefits and Wellbeing Programs)