Market Operations Associate

Pivot Energy

. Drive the community solar Subscription to Cash (STC) revenue cycle for select community solar markets .

Posted 10/26/2026full-timeUnited StatesJuniorMid-Level💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing community solar subscriptions and optimizing revenue cycles while ensuring compliance with program rules and consumer protection policies. Proficient in utilizing data analytics tools and Microsoft Office to enhance operational efficiency and customer experience.

Highest-signal resume keywords

Community Solar Industry ExperienceSubscription ManagementData Analytics Tools ProficiencyProcess ImprovementCustomer-Centric Approach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community Solar ManagementRevenue ReportingSubscription Allocation StrategiesUtility Relationship ManagementData Management

Soft Skills

Interpersonal SkillsAttention to DetailProblem-SolvingSelf-DirectedCommunication Skills

Tools & Technologies

Microsoft OfficeSalesforceAI Tools

Industry Keywords

Community Solar Best PracticesConsumer Protection PoliciesFinancier RequirementsSubscription Service Agreements

About the role

Key responsibilities & impact

Drive the community solar Subscription to Cash (STC) revenue cycle for select community solar markets
Optimize subscription management, utility partnerships, customer experience, and SunCentral platform development
Identify opportunities to enhance efficiency, streamline processes, and ensure high-quality outcomes
Work closely with multifunctional project teams to manage and drive community solar subscription revenue for Pivot Energy and its clients
Adhere to standard operating procedures
Manage community solar data
Support customers and communicate with utility contacts to resolve subscription issues
Report business results and execute monthly revenue reporting and subscription bill credit invoice cycles
Escalate issues and propose solutions
Manage community solar subscriptions, projects, programs, and utility relationships within assigned markets
Set monthly subscription allocation strategies to comply with program rules, optimize revenue, mitigate attrition, and reduce payment risk
Review and approve monthly utility data for subscription revenue, subscriber savings, and bill credit transfer invoice calculations
Ensure compliance with community solar program rules, consumer protection policies, and financier requirements
Support third-party client relationships and related subscription service agreements
Support other projects assigned by the manager

Requirements

What you’ll need

Minimum 1+ years of community solar industry experience preferred
Demonstrated ability to improve processes, troubleshoot, implement solutions, and deliver high-quality business results
Exceptional interpersonal skills with an aptitude for building trust and rapport
Naturally curious, self-directed, and able to work autonomously to consistently meet deadlines
Highly proficient with Microsoft Office, Salesforce, AI, and data analytics tools
Solid understanding of community solar best practices
Exceptional attention to detail and strong communication skills
Business-focused, customer-centric, process-oriented, and data-driven
Ability to balance multiple priorities in a fast-paced environment
Alignment with Pivot’s values: kindness, empathy, integrity, professionalism, balance, impact, and determination

Benefits

Comp & perks

Eligibility for the company's substantial bonus plan, with the target bonus based on the role
Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company
Four weeks of vacation in year 1, with increasing vacation accrual rates based on work anniversary date
Company paid life insurance and short- & long-term disability coverage
Generous parental leave
401(k) matching (after vesting period)
Work from home stipend for new employees
Public transit reimbursement
PTO for volunteering in the community
Charitable donation matching up to $500/year
Professional development and educational reimbursements
Certified B Corporation and Denver's “Best Places to Work” workplace recognition