Quality Assurance Specialist

PLACE

. Perform, develop, implement, and report weekly, monthly, and quarterly audit reviews, including trending, across REO, BPO fulfillment, and Vendor Management departments .

Posted 10/15/2026full-timeSalt Lake City • Utah • United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in audit reviews, data analysis, and process improvement within the real estate sector. Proficient in utilizing Microsoft Excel for reporting and analysis while maintaining strong communication and organizational skills.

Highest-signal resume keywords

Audit Review ImplementationData AnalysisMicrosoft Excel ProficiencyReal Estate Transaction KnowledgeProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Audit ReviewData AnalysisProcess MappingData MiningReportingKey Performance IndicatorsControls DevelopmentTrend AnalysisMicrosoft OfficeExcel Pivot Tables

Soft Skills

Detail-OrientedAnalyticalOrganizedClear CommunicationCustomer Service Mindset

Tools & Technologies

Data Warehouse ToolsReporting Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

REOBPO FulfillmentVendor ManagementDefault ServicingMortgageLending LawsTitle and Escrow

About the role

Key responsibilities & impact

Perform, develop, implement, and report weekly, monthly, and quarterly audit reviews, including trending, across REO, BPO fulfillment, and Vendor Management departments
Document and develop controls and reporting for key processes
Assist in analyzing key performance indicators and monitor key controls
Use existing data and measurements to make recommendations and observations from reports
Create reports using existing data warehouse tools and systems
Assist in process improvement projects, including process mapping, data mining, data analysis, testing, and sharing recommendations
Learn new processes quickly and identify non-value-add steps to improve efficiency and accuracy
Recognize risk and ensure controls are implemented and monitored to mitigate it
Take on other duties as assigned
Partner with the Vendor Management Manager, founders, and executives

Requirements

What you’ll need

Detail-oriented, analytical, and organized
Understanding of real estate transactions, documents, contracts, title and escrow, and lending laws, policies, and procedures
Comfortable with Microsoft Office
Solid Microsoft Excel experience, including pivot tables and formulas
Clear verbal and written communication
Customer service mindset
Ability to multitask and work calmly in a fast-paced workflow with tight timelines
Ability to work on a team
Comfortable with change and able to build professional relationships
High school diploma or GED required
1–3 years of relevant technical experience, preferably in REO, default servicing, or mortgage

Benefits

Comp & perks

PTO as needed
Comprehensive insurance coverage
401(k) match
Stock option grants
Stock purchase plan
Flexible “work from the PLACE you work best” approach: at home, in an office, or on the move