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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage inventory and vendor relationships effectively. Proficient in problem-solving, communication, and organizational skills while supporting cross-functional teams and ensuring project alignment.
Highest-signal resume keywords
Customer Service SkillsInventory ManagementVendor CoordinationProblem-Solving SkillsCommunication Abilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Basic Networking TerminologySoftware SetupUser AuditsProcess ImprovementDocumentation Creation
Soft Skills
Attention to DetailOrganizational SkillsInterpersonal Abilities
Certifications & Qualifications
Associate's Degree
Industry Keywords
Cross-Functional CollaborationCustomer SupportSLA Management
About the role
Key responsibilities & impact- Assist the Director of Technology and Project Management with various areas of the technological environment
- Collaborate with cross-functional teams and vendors to ensure top-level customer support and tracking
- Manage inventory and inventory ordering
- Set up and decommission software
- Handle user adds, moves, and changes
- Conduct user audits
- Manage and coordinate vendors
- Support Placemakr team members with troubleshooting
- Communicate with clients and internal stakeholders
- Work closely with development, support, and sales teams to align on project goals
- Resolve open items with vendors or departments within expected SLA
- Identify opportunities for process improvement and efficiency
- Perform additional assigned duties
Requirements
What you’ll need- Comfortable with navigating and learning new systems
- Associate’s degree or 2 years related experience
- Strong customer service skills
- Knowledge of basic networking terminology
- Comfortable learning new systems and creating documentation
- Excellent independent problem-solving skills and attention to detail
- Excellent organizational skills and ability to work on multiple projects concurrently
- Excellent communication and interpersonal abilities
- Legally authorized to work in the United States
- Must be 18 years or older
Benefits
Comp & perks- Competitive Pay and Generous Stock Options
- Medical, Vision & Dental Insurance with options for Flexible Spending Accounts
- Generous Paid Time-Off Program
- Paid Parental Leave
- Paid Life Insurance
- 401k + 4% employer matching program
- Monthly cell phone reimbursement
- Health & wellness stipend
- Generous onboarding stipend for remote employees
- Discounts to stay at select Placemakr properties all over the US
- Biannual in-person get-togethers at various locations across the US
