Senior AI Product Manager

. Own product strategy, roadmap, and delivery for customer-facing AI agents and workflows .

Posted 9/25/2026full-timeHamburg • GermanySeniorWebsite

Key responsibilities & impact

Own product strategy, roadmap, and delivery for customer-facing AI agents and workflows
Identify high-potential customer problems and translate trades workflows into agentic product opportunities
Define and own the customer interface for interacting with and managing agents and workflows
Work with Engineering and UX across discovery, evaluation, and delivery
Establish an AI product operating loop covering discovery, evaluation, release gates, monitoring, and iteration
Define evaluation sets, quality standards, and release criteria, including accuracy, correction rates, latency, and rollback conditions
Instrument and monitor AI product performance using customer behaviour and quality signals
Demonstrate measurable improvements in efficiency, profitability, quote acceptance, capacity utilisation, activation, and retention
Contribute to technical and platform trade-offs involving customer value, quality, cost, and time to market
Manage dependencies, reusable AI experience patterns, mobile and voice input, and workflow handovers
Partner with RevOps, Sales, and Customer Success on adoption, willingness-to-pay signals, pricing, and monetisation experiments
Conduct customer discovery with tradespeople and learn from real-world product usage

What you’ll need

7+ years of product management experience
At least 2 years owning and shipping AI products in production end-to-end
Strong applied GenAI literacy across LLMs, agents, RAG, and evaluation frameworks
Experience building 0-to-1 AI products or new product areas from discovery through launch and iteration
Experience defining AI product quality and success criteria, evaluation metrics, release thresholds, customer outcomes, and post-launch monitoring
Strong customer discovery and product judgment
Experience in a fast-moving startup or scale-up environment
Proven cross-functional ownership with Engineering and UX
English at C1 level
German at C2 level
Willingness to conduct field discovery with tradespeople
Willingness to be regularly present in Hamburg, approximately one week per month or equivalent
Experience with voice, mobile, or document AI is advantageous
Experience with AI monetisation is advantageous
Background in B2B SaaS for SMBs, field service, construction, or trades is advantageous
Familiarity with PostHog, Sentry, Dovetail, or ProductFruits is advantageous
Additional Italian, Spanish, Dutch, or Polish language skills are advantageous
Must already possess the legal right to work in the EU or the specific country where the role is located
Visa or work permit sponsorship is not provided

Comp & perks