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Litigation Technology Calendar Manager
Planet Depos. Monitor and manage resource availability using internal scheduling and reporting systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong resource management and client relationship skills, with a focus on operational efficiency and effective communication. Proficient in coordinating logistics and implementing process improvements within legal and court systems.
Highest-signal resume keywords
Resource ManagementClient Relationship BuildingOperational EfficiencyAnalytical Problem-SolvingMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Resource Availability ManagementStaffing ForecastingJob Assignment CoordinationProcess Improvement ImplementationScheduling System Proficiency
Soft Skills
Organizational SkillsTime ManagementCommunication SkillsEmpathyNegotiation Skills
Tools & Technologies
Internal Scheduling SystemsReporting SystemsCalendar Management Tools
Industry Keywords
Legal System UnderstandingCourt System KnowledgeClient ServicesLitigation Technology
About the role
Key responsibilities & impact- Monitor and manage resource availability using internal scheduling and reporting systems.
- Review assignments, forecast staffing needs, identify hard-to-cover jobs, and plan for fluctuations in calendar volume and resource availability.
- Assign qualified resources based on skills, client and job preferences, restrictions, availability, and in-house versus outsourced resource use.
- Identify clients and assignments appropriate for digital reporting/PPR services.
- Review job notes and requirements for hurdles, special requests, and resource information needs.
- Coordinate last-minute requests, assignment changes, and coverage challenges with Calendar Department Managers and Litigation Technology Management.
- Identify regional coverage gaps, help onboard resources, and communicate resource or coverage concerns.
- Build positive relationships with Litigation Technology resources and support resource satisfaction and retention.
- Distribute daily Job Assignment Sheets and communicate assignment details.
- Serve as a contact for department calls and scheduling or assignment questions.
- Monitor and manage the shared Calendar Department inbox and coordinate responses with internal teams.
- Troubleshoot time-sensitive operational issues, escalating when appropriate.
- Forecast staffing availability and assist with resource availability, staffing capacity, and PTO questions.
- Coordinate resource logistics and accommodations, including protective orders, secure-entry names, equipment lists, contact information, dietary restrictions, and client-specific requests.
- Maintain accurate resource information, preferences, restrictions, and departmental records.
- Identify and implement process improvements across Calendar and Litigation Technology workflows.
- Collaborate with Scheduling, Litigation Technology, Sales, Operations, Client Services, and other internal teams.
- Be available after hours for emergency situations.
- Perform other duties as assigned.
Requirements
What you’ll need- At least 3 years of experience, with a demonstrated ability to manage resource and client expectations.
- Strong understanding of the legal and court system is a plus.
- Strong analytical, critical-thinking, problem-solving, and decision-making skills, with sound judgment and flexibility.
- Exceptional organizational and time-management skills, attention to detail, and accuracy.
- Excellent written and verbal communication skills and the ability to work effectively with a variety of personalities.
- Positive, empathetic, client-service-oriented, and team-focused approach, with strong relationship-building and negotiation skills.
- Ability to multitask, prioritize competing responsibilities, and remain calm and professional in a fast-paced, changing environment.
- Proficiency with Microsoft Office Suite and ability to learn internal scheduling, assignment, and reporting systems.
- Flexibility to support after-hours.
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Voluntary Term Life Insurance
- Voluntary Long-Term Disability
- Paid Time Off
- Paid Holidays
- 401(k)
- Employee Assistance Program (EAP)