Planet Depos

Full-stack Engineer

• Design and implement high-quality deliverables with a focus on security and performance
• Adhere to established development policies, procedures, and standards
• Provide detailed and timely status updates to leadership
• Maintain technical knowledge of current development methodologies and best practices
• Analyze business requirements and document design specifications
• Participate in customer meetings to understand needs and issues
• Debug existing code to identify and eliminate errors
• Design, develop, test, and document new computer applications
• Recommend improvements to existing software systems
• Develop prototypes demonstrating possible applications of new technologies
• Create technical documentation such as flowcharts and program-structure diagrams
• Coordinate with project teams and provide internal support for various departments

Associate Software Engineer

Account Executive

• Complete the 12-week LAUNCH Sales Academy training program
• Develop new business by researching prospects, building relationships, and introducing law firms to Planet Pro Suite court reporting services
• Grow existing accounts by identifying additional opportunities within client firms
• Consult on Planet Depos court reporting technology and services with attorneys and legal professionals
• Lead presentations, demonstrations, lunch-and-learns, and client meetings
• Execute a disciplined sales activity plan and maintain accurate CRM follow-up
• Visit clients and participate in networking and industry events
• Partner with operations teams to provide a strong client experience
• Handle common client questions and objections
• Expand law-firm relationships and identify new revenue opportunities
• Build client trust through consultative selling

Account Executive – Sales Academy

Project Manager

• Receive and review audio/files from digital reporters and resources
• Assign transcription and scoping assignments to resources and vendors
• Coordinate, manage, and track statuses as needed
• Communicate with resources regarding audio/transcript status and other client requests
• Provide feedback on job submissions
• Monitor department inbox to promptly respond to client questions and other requests
• Handle transcription-related phone calls
• Coordinate deliverables with other Operations departments
• Guide clients through the client-provided audio transcription request process, including providing cost estimates
• Maintain up-to-date information in databases and job boards
• Quality-check, format, and finalize transcripts as needed
• Suggest improvements to transcription workflows, policies, and procedures through process improvements and/or technology utilization
• Perform other duties as assigned

Associate Software Engineer

Account Executive – Sales Academy

Transcription Project Manager