Associate Director – Campaign Services

Planned Parenthood Federation of America

. Manage the Campaign Services program producing data products for direct response marketing campaigns .

Posted 11/5/2026full-timeUnited StatesSenior💰 $115,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced SQL proficiency for data product production and delivery, alongside strong project management skills to oversee multiple campaign processes. Exhibits strategic thinking and effective communication to engage stakeholders and optimize campaign services.

Highest-signal resume keywords

Advanced SQL SkillsProject Management ExperienceData Product DeliveryStrategic ThinkingInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advanced SQLData Product ProductionData Flow DiagramsWYSIWYG ToolsSegmentation Strategy EvaluationCampaign Audience CreationMulti-Part Data ProductsTechnical DocumentationData ManipulationDeadline Management

Soft Skills

Organizational SkillsProblem-SolvingFlexibilityCommunication SkillsTeam Leadership

Industry Keywords

Direct Response MarketingCampaign ServicesFundraising ProgramsDiversity, Equity, and InclusionPlanned Parenthood Mission

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage the Campaign Services program producing data products for direct response marketing campaigns
Optimize processes to improve the reliability, accuracy, timeliness, flexibility, and efficiency of campaign services
Devise service level agreements for data-product production and delivery across mail, telemarketing, email, text, digital advertising, and other channels
Oversee up to 100 campaign production processes per month with overlapping deadlines
Use advanced SQL to produce campaign audiences for online and offline channels
Supervise direct reports and support their growth and development
Create technical and end-user documentation, including data-flow diagrams and user guides
Engage data engineers, analysts, strategists, and program managers to define deliverables, timelines, and expectations
Identify and advise stakeholders on opportunities and challenges affecting fundraising programs
Serve as the primary liaison between campaign services production and internal/external strategists and program managers
Supervise junior analysts using SQL and WYSIWYG tools to create and deliver audiences
Coordinate segmentation-strategy evaluation and advise fundraisers on targeting opportunities and challenges

Requirements

What you’ll need

Bachelor’s degree with 5+ years of experience providing technical support to direct response marketing programs, with some management experience required
Advanced SQL skills, including CTEs, window functions, date/time manipulation, and pivoting data
Proven track record of successfully delivering complex multi-part data products while managing multiple simultaneous projects
Extremely organized strategic thinker able to balance hard deadlines with continuous optimization
Ability to proactively develop solutions and escalate concerns to maintain project timelines and standards
Strong oral and written communication skills and excellent interpersonal skills
Flexibility and ability to adapt to rapidly changing priorities and ambiguous situations
Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity
Deep commitment to Planned Parenthood’s mission of promoting sexual and reproductive health

Benefits

Comp & perks

Full Time - Non-Union
0-5% domestic travel