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Manager, Strategic Operations
Planned Parenthood Federation of America. Support day-to-day operations and management of the Budget & Resource Operations team within External Affairs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong financial and budget management skills, with a focus on tracking spend, commitments, and variances. Proven ability to supervise and coach staff while fostering collaboration across functions to enhance operational efficiency and compliance.
Highest-signal resume keywords
Budget ManagementOperational SupportStaff SupervisionProcess ImprovementCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget TrackingContract ManagementFinancial AnalysisOperational Process ImprovementWorkflow Management
Soft Skills
Attention to DetailProblem-SolvingTime ManagementCommunication SkillsAdaptability
Tools & Technologies
CoupaPPGrants
Industry Keywords
DiversityEquityInclusionComplianceProcurement
About the role
Key responsibilities & impact- Support day-to-day operations and management of the Budget & Resource Operations team within External Affairs
- Provide budget and operational support across External Affairs
- Supervise a Senior Specialist, including direction, coaching, prioritization, workload management, and quality control
- Liaise with Procurement, Finance, and Program teams on contracting documents, payments, grants, sponsorships, and invoices
- Support accurate entry of contracts, grants, memberships, honoraria, and sponsorships in internal systems
- Track contract workflows and proactively resolve delays or errors
- Streamline contracting and payment processes
- Ensure compliance with internal policies and external requirements
- Track budget commitments and review monthly commitments across External Affairs verticals
- Flag budget discrepancies and coordinate timely follow-up with stakeholders
- Support development and rollout of process guidance and staff training
- Build cross-functional relationships and provide responsive support to program teams
- Contribute to a positive, effective, and transparent operations culture
- Provide logistical and administrative support for special projects
- Report to the Director, Strategic Operations
Requirements
What you’ll need- Commitment to PPFA's mission and diversity, equity, and inclusion
- Commitment and track record of advancing racial equity in operational processes
- Flexibility and adaptability to quickly changing priorities and ambiguous situations
- Ability to organize resources, establish priorities, and thrive in a fast-paced, dynamic environment
- Collaborative, service-oriented approach with ability to build relationships across Program, Finance, Procurement, and other functions
- Strong written and verbal communication skills, including concise reporting and recommendations for senior leaders
- Extreme attention to detail and ability to anticipate issues
- Excellent judgment and ability to work independently, escalate issues, and present clear decision points
- Ability to manage multiple projects, portfolios, and deadlines
- Strong organization, time management, prioritization, and problem-solving skills
- Ability to collaborate across divisions, functions, and geography
- Ability to independently assess operational issues, identify risks and process weaknesses, and develop practical recommendations
- Strong financial and budget management skills, including tracking spend, commitments, forecasts, variances, and payment status
- Demonstrated experience supervising, coaching, or coordinating staff work and managing workflows, priorities, and competing deadlines
- 5+ years of operational experience
- Demonstrated ability to analyze and improve organizational processes and improve quality, productivity, and efficiency
- Experience with Coupa and PPGrants/internal systems
Benefits
Comp & perks- Full-time, non-union employment
- Hybrid work arrangement
- Travel: 0-10% domestic
- Workplace culture fostering belonging and learning throughout the employee lifecycle
- Recognition of individual contributions
- Equal employment opportunity and non-discriminatory work environment
- Diversity and inclusion, respect and integrity, customer focus, and innovation-valued work environment