EPIC Analyst

Planned Parenthood South Atlantic

. Leverage the EPIC practice management and EHR system across departments for clinical services, patient privacy, appointment scheduling, revenue cycle management, and reporting .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $69,690 - $89,890 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Electronic Health Records (EHR) systems, particularly Epic, with a focus on optimizing workflows, managing projects, and enhancing communication between stakeholders. Proficient in configuring billing workflows, creating reports, and providing training to end users while ensuring compliance with data processes.

Highest-signal resume keywords

Epic EHR System ExpertiseProject ManagementWorkflow OptimizationCommunication SkillsData Auditing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electronic Health RecordsEpic AmbulatoryPractice Management SystemsSystem ConfigurationDashboard ReportingSlicerDicer ReportsUser Access ProvisioningBilling Workflow ConfigurationTroubleshootingData Analysis

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStrong Organizational SkillsTime ManagementAbility to Work Independently

Tools & Technologies

EPIC Practice ManagementEHR SystemBetterHealth CommunicationsElectronic-Signature FormsHelp Desk Support

Industry Keywords

Revenue Cycle ManagementPatient PrivacyMulti-Site OrganizationStakeholder EngagementCompliance

About the role

Key responsibilities & impact

Leverage the EPIC practice management and EHR system across departments for clinical services, patient privacy, appointment scheduling, revenue cycle management, and reporting
Serve as the primary liaison with BetterHealth, the affiliate’s managed service organization
Lead the cross-functional Epic stakeholder workgroup
Keep Epic stakeholders and end users informed about Epic maintenance and updates
Identify opportunities to improve system and workflow efficiency
Serve as the resident Epic subject matter expert for troubleshooting, workflows, and questions
Monitor BetterHealth communications and shared resources
Attend or ensure affiliate representation at BetterHealth meetings and workgroups
Identify and oversee Epic optimization and system expansion projects
Report to and collaborate with the Epic Steering Committee
Lead other IT-focused projects and initiatives as needed
Build, revise, and evaluate system personalization tools and workflows
Configure billing workflows, charge codes, and fee schedules
Create electronic-signature forms with BetterHealth
Coordinate user access provisioning and deprovisioning and determine security access by role
Test system migrations and updates and communicate changes to stakeholders
Analyze workflows and configure systems
Maintain CarePath configuration and appointment scheduling templates
Build and maintain dashboard and SlicerDicer reports
Establish Epic ticket triage protocols and provide help desk support
Troubleshoot issues with stakeholders and vendors and coordinate service tickets
Partner with the Training Team and maintain the affiliate training environment
Build custom EHR reports and train end users on reporting
Collaborate with compliance on data audits and processes

Requirements

What you’ll need

3-5 years experience in IT
Experience with Electronic Health Records, ideally Epic Ambulatory, and practice management systems in a multi-site organization
Must be able to prioritize and manage multiple projects and demands
Excellent written and verbal communication skills
Demonstrated ability to communicate clearly without using technical jargon
Must be able to work independently
Strong prioritization and organizational skills
Strong ability to translate technical language to non-technical colleagues
Comfortable working with all levels of staff within an organization
Ability to bridge the connection between BetterHealth and end users to foster better understanding and communication
Excellent time management skills
Ability to work autonomously and collaboratively
Must be authorized to work in the United States
Employer sponsorship is unavailable now or in the future
Background check required after offer

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Health Reimbursement Account
403B Retirement Plan with matched contributions
Paid Time Off
Holiday Pay
Employee Assistance Program