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Pliant

Partner Success Manager

Pliant

. Own the success of a portfolio of strategic partners as their primary point of contact .

Posted 10/21/2026full-timeBerlin • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Partner Success and Account Management within complex B2B ecosystems, with a strong focus on building relationships, driving partner growth, and managing senior stakeholder interactions. Proficient in developing tailored success strategies and influencing internal priorities to enhance partner performance.

Highest-signal resume keywords
Partner Success ManagementStakeholder Relationship ManagementStrategic PartnershipsFluency In English And GermanEmbedded Finance Ecosystem Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
KPI Framework DevelopmentData-Driven Decision MakingProject CoordinationUpsell Strategy DevelopmentBusiness Model Analysis
Soft Skills
Exceptional CommunicationRelationship BuildingStrategic MindsetOperational Discipline
Industry Keywords
FintechB2B EcosystemSaaSPartnership EcosystemC-Level Engagement

About the role

Key responsibilities & impact
  • Own the success of a portfolio of strategic partners as their primary point of contact
  • Build deep partner relationships and drive partner growth
  • Drive partner performance through structured QBRs, strategic check-ins, and data-driven KPI frameworks
  • Understand each partner’s business model, goals, challenges, and expectations, translating them into tailored success strategies
  • Identify and pursue upsell and expansion opportunities
  • Initiate new projects and hand them off to or coordinate with relevant stakeholders
  • Make high-impact decisions with counterparts and involve Product, Legal, Compliance, and Tech experts
  • Build institutional knowledge across partner accounts and scale successful practices
  • Champion partners internally to influence roadmap priorities, process improvements, and go-to-market decisions

Requirements

What you’ll need
  • 3+ years of experience in Partner Success, Account Management, or Strategic Partnerships, ideally within fintech or a similarly complex B2B ecosystem
  • Proven track record of managing senior stakeholder relationships, including C-level, across diverse partner business models
  • Deep familiarity with partnership and embedded finance ecosystems, including banks, fintechs, and SaaS players
  • Exceptional communication and relationship-building skills
  • Strategic mindset paired with operational discipline
  • Fluency in English and German; an additional European language is a strong plus
  • Based in Berlin or Munich
  • Comfortable with a hybrid working model

Benefits

Comp & perks
  • Your choice of preferred OS, Windows or Mac
  • Flat hierarchy and transparent communication in a relaxed, professional atmosphere
  • Opportunity to develop your talent in a dynamic team with ambitious goals
  • Flexibility and possibility to work remotely
  • Monthly mobility benefit
  • Wellhub Membership
  • Pliant Card with monthly credit to explore the product and enjoy food with colleagues
  • Attractive remuneration