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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and scaling demand generation strategies, with a focus on customer acquisition, lifecycle management, and revenue expansion. Proficient in leveraging AI and multi-channel marketing to optimize funnel performance and drive growth in the SMB fintech sector.
Highest-signal resume keywords
Demand Generation StrategyCustomer Acquisition ManagementMulti-Channel Marketing ExperienceAI Fluency and ApplicationSMB Fintech Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Demand GenerationCustomer Growth EngineCohort AnalysisFunnel InstrumentationCRO TestingLifecycle ProgramsChannel EfficiencyContent-Driven Inbound MarketingWebinarsAI Workflows
Soft Skills
CollaborationLeadershipAccountabilityHands-On Operating StyleStrategic Thinking
Tools & Technologies
MarketingOpsRevOpsAttribution ToolsReporting ToolsExperimentation Platforms
Industry Keywords
SMB GrowthAccounting Software EcosystemsPaymentsPayrollPractice ManagementVertical SaaSSales-Led MotionProduct-Led GrowthCanadian Market KnowledgeAccounting Professionals
About the role
Key responsibilities & impact- Own and scale Plooto's demand generation and customer growth engine
- Drive inbound pipeline for the accounting firm channel
- Scale direct self-serve acquisition while protecting CAC and payback
- Build cross-sell, upsell, and lifecycle programs to grow customer LTV, ARPU, and expansion revenue
- Own growth strategy, marketing-sourced demand, direct and self-serve acquisition, lifecycle and customer growth, funnel instrumentation, and economics
- Set multi-channel demand strategy across paid, SEM/SEO/AEO, lifecycle and nurture, webinars, and content-driven inbound
- Own plooto.com as a growth asset through continuous CRO testing, iteration, and personalization
- Partner with MarketingOps and RevOps to mature attribution, reporting, and experimentation
- Build AI agents, prompts, and workflows to scale content, research, analysis, and reporting
- Collaborate with Sales, Product, Data, and Finance to remove customer-journey constraints and drive accountability
- Lead and grow a lean team
- Report to the Head of Marketing
- Within six months, establish growth strategy, improve pipeline quality and conversion, instrument the funnel, improve CAC payback, launch expansion programs, establish experimentation, and increase output through automation and AI
Requirements
What you’ll need- Proven experience building a demand or growth engine from an immature base
- Ability to own CAC, payback, and a funnel model, including cohort vs. in-period conversion and channel efficiency
- Experience in low-ACV, high-volume SMB growth
- Experience generating demand for a sales-led motion, ideally through a channel, partner, or other intermediary
- Fluency across sales-fed demand generation and self-serve / product-led growth
- Hands-on multi-channel experience across paid, SEM/SEO/AEO, lifecycle and nurture, webinars, and content-driven inbound
- Hands-on experience owning a website and structured CRO/experimentation program
- Experience owning customer acquisition and expansion / ARPU programs
- AI fluency and strategic point of view; daily AI use with demonstrated leverage
- Hands-on operating style suited to a lean team
- Executive-caliber collaboration with Sales, Product, Data, and Finance
- Canadian market knowledge and a base in Canada
- Strongly preferred: experience marketing to or through accountants, bookkeepers, tax professionals, accounting-software ecosystems, advisor networks, resellers, or franchises
- Strongly preferred: experience in SMB fintech, payments, payroll, practice management, or vertical SaaS, with blended PLG and sales-assisted motions
Benefits
Comp & perks- Inclusive workplace commitment
- Accommodation throughout the recruitment process in accordance with applicable accessibility legislation
- Compensation determined based on the successful candidate's knowledge, skills, experience, and overall alignment with the role
