FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong interpersonal skills and the ability to support client relationships while assisting in the preparation of reports and metrics. Familiarity with online market trends and technology is essential for effective client engagement and operational support.
Highest-signal resume keywords
Bachelor's Degree In Business AdministrationClient Relationship ManagementReport PreparationMetrics MonitoringInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Interpersonal SkillsFlexible ProfileSelf-DirectedDynamic Profile
Industry Keywords
Customer SuccessOnline MarketTechnologyConsumption ManagementLifecycle Metrics
About the role
Key responsibilities & impact- Support the Customer Success Analyst in providing strategic service to clients
- Support coordination between clients and the company regarding day-to-day requests
- Participate in team and client meetings alongside the Customer Success Analyst
- Assist with organizing client agendas and requests
- Maintain daily contact with clients
- Support updates to Lifecycle metrics and customer sentiment indicators
- Assist in preparing and presenting weekly and/or monthly reports
- Assist in preparing consumption management status reports
- Participate in special projects assigned by management
- Update the time-tracking report on the intranet daily
- Open and close tickets
- Support operational teams
- Assist with the daily monitoring of metrics for clients in the assigned portfolio
Requirements
What you’ll need- Currently pursuing a bachelor’s degree in Advertising, Marketing, Public Relations, Business Administration, Communications, or a related field
- Available to complete at least one year of an internship
- Interest in and familiarity with the online market and technology
- Curious and eager to learn new programs and methodologies
- Strong interpersonal skills and a flexible, self-directed, dynamic profile with the ability to build good working relationships
- Hybrid work model in Porto Alegre, RS, or São Paulo, SP
Benefits
Comp & perks- Medical and dental insurance*
- Life insurance*
- Childcare assistance*
- Pluxee Cuida (psychological, legal, and financial support and guidance)
- Wellhub (formerly Gympass)
- Birthday month day off
- Transportation allowance
- Meal and/or food allowance with flexible choice options
- Language learning incentive*
- Education incentive*
- Certification reimbursement and incentive*
- Flexible working hours, with seven schedule options to align with your routine and your team’s
- Home office allowance
- Culture of continuous feedback and structured performance reviews
- Profit-Sharing Program (PLR)*