Account Manager II

PNC

. Serve as the client's point of contact for treasury management servicing and implementation needs .

Posted 11/6/2026full-timeUnited StatesMid-LevelSenior💰 $63,750 - $127,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Treasury Management Servicing, with a strong focus on client relationship management and problem resolution. Capable of managing complex client implementations and ensuring compliance with risk management frameworks.

Highest-signal resume keywords

Treasury Management ServicingClient Relationship ManagementProblem Management ProcessAccount ManagementDecision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treasury ManagementClient CounselingNegotiationSales OperationsAdvanced Product Knowledge

Soft Skills

Relationship BuildingCritical ThinkingCustomer-Focused Practices

Industry Keywords

ComplianceEnterprise Risk Management FrameworkCustomer Support PoliciesImplementation Issues

About the role

Key responsibilities & impact

Serve as the client's point of contact for treasury management servicing and implementation needs
Build and maintain long-lasting client relationships
Monitor client documentation for compliance and resolve challenges and issues
Support complex, high-visibility clients and manage higher-volume relationships
Serve as an escalation point and training resource for less experienced team members
Manage treasury management servicing opportunities, including high-severity requests and issues
Take end-to-end ownership of servicing escalations and drive them to resolution
Manage client implementations independently or coordinate with internal partners
Maintain oversight throughout implementations to ensure a smooth client experience
Partner with internal teams to resolve implementation issues
Apply customer-focused practices and manage risks in accordance with PNC's Enterprise Risk Management Framework

Requirements

What you’ll need

Minimum of 3 years of experience in a Treasury Management servicing role ideal for the position
University/college degree typically required for roles at this level
3+ years of relevant/direct industry experience
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Advanced product knowledge and ability to handle complex servicing needs
Account management and customer relationship management application knowledge
Client counseling, negotiation, relationship building, and sales operations skills
Knowledge of customer support policies, standards, and procedures
Decision making and critical thinking
Problem management process knowledge
No required certifications
No required licenses
No required or preferred language assessments
Must be eligible to work without employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Incentive-eligible compensation based on company, business and/or individual performance