Branch Manager

PNC

. Lead all aspects of branch performance .

Posted 10/14/2026full-timeDestin • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in branch performance management, driving revenue through consultative client interactions, and fostering customer loyalty in an omnichannel environment. Proven ability to lead and develop high-performing teams while ensuring compliance with regulatory guidelines.

Highest-signal resume keywords

Branch Banking ServicesCustomer Experience (CX)Sales ManagementPeople ManagementDecision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consultative SellingRisk ManagementBusiness DevelopmentFinancial SolutionsSales Targets Achievement

Soft Skills

AccountabilityProactive BehaviorResults-OrientedEffective CommunicationCoaching

Certifications & Qualifications

Notary Public

Industry Keywords

Customer LoyaltyOmnichannel EnvironmentComplianceConsumer Financial Protection BureauFederal Deposit Insurance Act

About the role

Key responsibilities & impact

Lead all aspects of branch performance
Drive revenue and customer loyalty through consultative client interactions and financial solutions
Create a differentiated customer experience in an omnichannel environment
Collaborate with ecosystem partners
Manage risk and compliance
Build a high-performing team through attraction, onboarding, coaching, and development
Use a branded sales process to achieve sales targets and customer loyalty
Grow branch revenue through consumer and business household acquisition and share-of-wallet growth
Drive business banking results through business development and community involvement
Coach consultative selling to drive results and support customer financial well-being
Manage and coach delivery of a differentiated client experience
Lead effective problem resolution and seamless omnichannel customer experiences
Acquire and retain talent through onboarding, coaching, and development
Manage employee performance and activity expectations
Cultivate and support an inclusive workplace
Manage operational, human capital, reputational, and business risk
Exercise leadership and sound decision-making to mitigate sales practice risk
Ensure compliance with regulatory guidelines and established policies and procedures

Requirements

What you’ll need

Typically requires 3+ years of related experience
Related experience or product knowledge
Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
Ability to serve as a Notary Public in the applicable state
Subject to additional background checks as required by Consumer Financial Protection Bureau regulations
Subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, the SAFE Act and/or FINRA requirements
Preferred skills: Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Behavior, Results-Oriented
Competencies: Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management
No required certification(s)
No required or preferred language assessments
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level