Bus Experience & Planning Advisor – Retail Bank Operations

PNC

. Oversee process improvement programs with cross-functional teams across the organization .

Posted 11/2/2026full-timePennsylvania • United StatesMid-LevelSenior💰 $70,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Lean Six Sigma methodology and business process design to drive process improvement and strategic planning. Leverages analytical thinking and problem-solving skills to identify gaps and recommend solutions that align with business objectives.

Highest-signal resume keywords

Lean Six Sigma MethodologyBusiness Process DesignAnalytical ThinkingStrategic PlanningBusiness Intelligence (BI)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data IntegrationData MiningBusiness DevelopmentData Gathering and AnalysisTactical PlanningStrategic Thinking

Soft Skills

Effective CommunicationsInfluencingProblem SolvingAttention to Detail

Industry Keywords

Process ImprovementCross-Functional CollaborationRisk ManagementBusiness StrategiesCustomer Focus

About the role

Key responsibilities & impact

Oversee process improvement programs with cross-functional teams across the organization
Use Lean Six Sigma methodology to review business processes, identify gaps and risks, and mitigate potential client harm
Execute lateral leadership by delegating to peers and leading or influencing organizational partners
Use analytical and problem-solving skills to identify solutions to potential gaps
Communicate findings and recommended solutions to executive leadership
Recommend execution of business strategies using analytical and problem-solving abilities
Collaborate with cross-functional teams to improve business planning methods
Execute line-of-business initiatives, growth strategies, and programs that drive business objectives
Execute and implement business planning processes
Help design strategic plans based on forecasts and provide improvement recommendations
Develop solutions, roadmaps, and assessments of potential business impacts
Identify and execute value-adding opportunities to achieve business goals
Work with key decision makers to ensure cross-business and cross-functional alignment and synergy
Serve as a subject matter resource and advocate for best practices and learning plans that meet business objectives
Deliver customer focus and appropriate risk management practices to customers and internal partners

Requirements

What you’ll need

University/college degree typically required; Bachelor's education stated
5+ years of industry-relevant experience
Comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
Knowledge, skills, and abilities appropriate for the role
Business development
Business intelligence (BI)
Competitive advantages and competitive strategies
Data integration
Data mining
Strategic planning
Accuracy and attention to detail
Analytical thinking
Business process design
Data gathering and analysis
Effective communications
Influencing
Tactical and strategic planning
Problem solving
Strategic thinking
Must work from a quiet, secure, and confidential home-based workspace if remote work is approved
PNC will not provide employment visa sponsorship or participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Incentive eligibility based on company, business, and/or individual performance
Remote work in select geographic locations, subject to approval
Quiet, secure, and confidential home-based workspace for approved remote work