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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business requirements analysis, functional specifications, and system workflows, while effectively liaising between business users and technology teams to enhance system productivity and support process improvement initiatives.
Highest-signal resume keywords
Business Requirements AnalysisFunctional Specifications DocumentationRequirements AnalysisCBAP CertificationIT Project Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process ModelingTechnical WritingWorkflow AnalysisSystem ConfigurationSolution Design
Soft Skills
Stakeholder LiaisonFacilitation SkillsClient Experience Monitoring
Certifications & Qualifications
CBAP Certification
Industry Keywords
IT EnvironmentProcess ImprovementCross-Functional ApplicationsSystem WorkflowsBusiness Assessment
About the role
Key responsibilities & impact- Partner with business and technology stakeholders to elicit, analyze, and document business requirements, functional specifications, and system workflows
- Translate business needs into actionable system requirements while considering data, process, and technology constraints
- Support solution design by validating requirements, identifying dependencies, and ensuring alignment with downstream systems and enterprise standards
- Liaise among business users, product owners, and technology delivery teams
- Facilitate working sessions, requirement reviews, and walkthroughs
- Provide solutions for IT and business management concerning technology applications to business opportunities
- Plan and implement cross-functional applications
- Identify, evaluate, and configure cost-effective systems meeting business requirements
- Monitor client experiences and feedback on business applications and enhance system productivity as needed
- Provide senior-level consulting to internal business groups on process improvement projects
- Analyze, define, and document client requirements and revise existing system logic challenges as necessary
Requirements
What you’ll need- University/college degree typically required
- 3+ years of relevant/direct industry experience
- Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- Knowledge of business assessment, business process modeling, IT environment, IT project management, requirements analysis, technical writing/documentation, and workflow analysis
- CBAP certification preferred
- No required certifications
- No required or preferred language assessments
- No employment visa sponsorship or STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
