Business Analysis Manager

PNC

. Manage a team or multiple teams conducting research and discovery .

Posted 9/18/2026full-timeCleveland • Ohio • United StatesMid-LevelSenior💰 $100,100 - $204,490 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing teams to conduct research and discovery, while effectively collecting and interpreting business and IT requirements. Proficient in business process design, project management, and implementing automated solutions to enhance operational workflows.

Highest-signal resume keywords

Team ManagementBusiness Process DesignRequirements AnalysisProject ManagementData Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Case JustificationRequirements AnalysisDecision MakingProblem SolvingService Request ManagementWorkflow AnalyticsWaterfall ModelAI TechnologiesAutomated Solutions ImplementationManagement Reporting

Soft Skills

Analytical ThinkingCommunicationStakeholder ManagementChange ManagementTalent Development

Industry Keywords

Business ProcessesIT RequirementsStrategic AlignmentRisk AssessmentDiverse Teams

About the role

Key responsibilities & impact

Manage a team or multiple teams conducting research and discovery
Collect and interpret business and/or IT requirements
Participate in developing and reviewing processes and procedures, workflow analytics, and reporting
Lead business analysts in collating and articulating business requirements
Ensure strategic alignment between applicable functions
Lead collation of complex IT requirements when applicable
Communicate with key stakeholders to establish expectations and priorities supporting business processes
Consult on business cases covering scope, objectives, budget, schedule, and risk assessment
Consider integration of business-case aspects with other business and IT operations
Establish metrics and processes to ensure requirements are fully met
Manage talent by cultivating diverse teams, modeling values, driving change, achieving results, and developing employees

Requirements

What you’ll need

University / college degree typically required
5+ years of industry-relevant experience
At least 3 years of prior management experience typically required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience, including military service, may be considered
Knowledge of business needs, business processes, data analytics, decision making, management reporting, prioritization, and the Waterfall Model
Competency in analytical thinking, business case justification, business process design, problem solving, project management, requirements analysis, and service request management process
Experience with AI technologies and successfully implementing automated solutions into operations workflows preferred
No required certifications
No required licenses
PNC will not provide sponsorship for employment visas or participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Incentive eligible based upon company, business and/or individual performance