Client Solution Advisor – Community Development Banking

PNC

. Implement complex new products and services for clients .

Posted 11/10/2026full-timeUnited StatesJuniorMid-Level💰 $52,500 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and project coordination, with a strong ability to analyze requirements and implement complex solutions. Proficient in managing multiple priorities while ensuring effective communication and collaboration with stakeholders.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementDecision-Making SkillsEffective Communication SkillsProcess Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Implementation ManagementRequirements AnalysisCustomization Needs IdentificationSales Support KnowledgeProblem Management Processes

Soft Skills

FlexibilityAdaptabilityCritical ThinkingCoaching SkillsTeam Communication

Tools & Technologies

Customer Relationship Management Applications

Industry Keywords

FDIA Section 19SAFE ActFINRA Requirements

About the role

Key responsibilities & impact

Implement complex new products and services for clients
Analyze requirements and gather deliverables to complete implementations and provide ongoing relationship management
Maintain client-specific procedures as needed
Provide sales or consultative support to prospects or clients in select deals
Identify outside sales opportunities using industry and PNC product/solution knowledge
Gather and use client and service-partner data to establish or update client-specific product/service information
Act as project manager and coordinate implementation work performed by others
Analyze, assess and document client requirements
Identify customization needs and work with service partners on decisions and implementation
Manage multiple complex implementations simultaneously
Facilitate and coordinate internal and external stakeholder meetings
Create and maintain project documentation and report on progress
Resolve implementation and production-support challenges as an escalation point
Drive development of necessary solutions and ensure positive ongoing client experiences
Serve as team subject matter expert
Coach staff, Sales and/or clients when needed
Lead team communications and meetings and coordinate workflows
Participate in special projects and initiatives
Develop and maintain training materials and provide training to service partners and clients as needed

Requirements

What you’ll need

University/college degree typically required, or a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
2+ years of relevant professional experience
Bachelor's degree listed under Education
Knowledge of customer relationship management applications
Knowledge of customer support policies, standards and procedures
Decision-making and critical-thinking skills
Effective communication skills
Flexibility and adaptability
Ability to manage multiple priorities
Knowledge of problem management processes
Process management skills
Sales support and administration knowledge
No required certifications or licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Subject to applicable FDIA Section 19, SAFE Act and/or FINRA requirements regarding certain criminal history

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Incentive-eligible compensation based upon company, business and/or individual performance