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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in documentation review and compliance for Cash Management Accounts and Deposit Account Control Agreements, while effectively managing complex client implementations and providing consultative support. Strong ability to analyze client requirements and collaborate with internal partners to deliver tailored solutions.
Highest-signal resume keywords
Documentation Review ExperienceCash Management Accounts (CMAs)Project ManagementClient Relationship ManagementConsultative Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Documentation ReviewImplementation AnalysisRequirements GatheringProject CoordinationClient-Specific Procedures
Soft Skills
CollaborationCoachingCommunicationProblem-SolvingAdaptability
Industry Keywords
Deposit Account Control Agreements (DACAs)Client Materials PreparationSales SupportStakeholder EngagementTraining Development
About the role
Key responsibilities & impact- Review and validate documentation for deposit and cash management accounts to ensure proper execution and compliance
- Prepare client materials and account updates
- Review and negotiate agreements
- Respond to inquiries regarding account documentation
- Collaborate with internal service partners to resolve documentation issues
- Implement complex new products and services for clients
- Analyze requirements and gather deliverables for implementation and ongoing relationship management
- Maintain client-specific procedures
- Provide sales or consultative support to prospects or clients in select deals
- Identify outside sales opportunities using industry and PNC product knowledge
- Consult with clients and service partners to establish or update client-specific product and service information
- Coordinate implementation work performed by others as project manager
- Analyze, assess, and document client requirements
- Identify customization needs and work with service partners to implement solutions
- Manage multiple complex implementations simultaneously
- Facilitate internal and external stakeholder meetings
- Create and maintain project documentation and progress reports
- Resolve implementation and production support challenges as an escalation point
- Drive development of necessary solutions and ensure positive ongoing client experiences
- Serve as team subject matter expert
- Coach staff, Sales, and/or clients
- Lead team communications and meetings
- Coordinate workflows and participate in special projects and initiatives
- Develop and maintain training materials and provide training to service partners and clients
Requirements
What you’ll need- Prior documentation review experience
- Able to work in a fast-paced environment
- Familiarity with Cash Management Accounts (CMAs) and/or Deposit Account Control Agreements (DACAs)
- 2+ years of relevant professional experience
- University/college degree typically required, or a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Must work from a quiet, secure, and confidential home-based workspace if approved for remote work
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
- No required certifications
- No required licenses
- No required or preferred language assessments
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Remote work in select geographic locations, subject to approval
- Reasonable accommodations for applicants and qualified individuals with disabilities
