Client Solution Associate

PNC

. Provide sales, service, and execution support for new and ongoing client relationships .

Posted 11/10/2026full-timeUnited StatesJuniorMid-Level💰 $52,500 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management and effective communication skills while managing multiple complex client implementations. Proficient in analyzing client requirements and ensuring compliance with customer support policies and standards.

Highest-signal resume keywords

Client Relationship ManagementProject DocumentationCustomer Support KnowledgeDecision MakingProblem Management Process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Requirement AnalysisProject ReportingSales Support KnowledgeProduct KnowledgeDocumentation Verification

Soft Skills

Effective CommunicationFlexibilityAdaptabilityCritical ThinkingAbility to Manage Multiple Priorities

Certifications & Qualifications

Job Specific Certification

Industry Keywords

Customer Support PoliciesClient ImplementationStakeholder CoordinationService Partner ConsultationCompliance Standards

About the role

Key responsibilities & impact

Provide sales, service, and execution support for new and ongoing client relationships
Analyze, assess, and document client requirements
Manage multiple complex client implementations and related client interactions simultaneously
Consult with clients and service partners to gather and use data to establish or update client-specific product and service information
Serve as a customer solutions and peer resource
Act as a point of contact for clients, client teams, or service partners
Facilitate and coordinate internal and external stakeholder meetings
Participate in special projects and initiatives
Create and maintain project documentation and reporting on project progress
Escalate and help resolve client implementation, servicing, and production support issues
Help identify and drive development of necessary solutions
Ensure positive ongoing client experiences
Gather required documentation and prepare, review, and verify documents and relevant information for accuracy
Perform complex processing and ensure compliance with standard regulations and processes

Requirements

What you’ll need

University / college degree typically required, or a comparable combination of education, job specific certification(s), and experience may be considered in lieu of a degree
Less than 1 year of professional experience typically required, and/or successful completion of a formal development program
Knowledge of customer support policies, standards and procedures
Decision making and critical thinking
Effective communications
Flexibility and adaptability
Ability to manage multiple priorities
Problem management process knowledge
Knowledge of products and services
Sales support and administration knowledge
Must work from a quiet, secure, and confidential home-based workspace if approved for remote work
PNC will not provide sponsorship for employment visas or participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level