Client Solution Specialist – Home Equity

PNC

. Provide sales, service, and execution support for new and ongoing client relationships .

Posted 9/17/2026full-timePennsylvania • United StatesMid-LevelSenior💰 $37,500 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management and sales support capabilities, with a focus on accuracy, attention to detail, and effective communication. Proficient in managing multiple priorities and ensuring compliance with customer support policies and procedures.

Highest-signal resume keywords

Client Relationship ManagementSales SupportAttention to DetailEffective CommunicationProblem Management Process Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document PreparationCompliance VerificationImplementation PlanningTransaction Detail ManagementSales Administration

Soft Skills

Decision MakingCritical ThinkingFlexibilityAdaptabilityAbility to Manage Multiple Priorities

Certifications & Qualifications

Job-Specific Certification

Industry Keywords

Customer ExperienceClient CounselingService SupportMortgage Home LendingBusiness Decisions

About the role

Key responsibilities & impact

Provide sales, service, and execution support for new and ongoing client relationships
Gather required documentation and prepare, review, and verify documents and relevant information for accuracy
Perform common processing and ensure compliance with standard regulations and processes
Administer implementation plans when needed
Act as a point of contact for clients, client teams, or service partners
Escalate client implementation and servicing issues as necessary
Initiate, update, and verify client, account, or transaction details in relevant systems and applications
Provide reports as needed
Perform general administrative support when needed
Support PNC's Mortgage Home Lending Center organization

Requirements

What you’ll need

Associates or equivalent degree, or comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
Typically requires 3+ years of experience
Related experience or product knowledge
Knowledge of business decisions, client counseling, client relationship building, competitive advantages, customer experience, relationship management, and sales support
Accuracy and attention to detail
Knowledge of customer support policies, standards, and procedures
Decision making and critical thinking
Effective communications
Flexibility and adaptability
Ability to manage multiple priorities
Problem management process knowledge
Knowledge of products and services
Sales support and administration
Must be able to work the stated Monday-Friday schedules and rotating Saturdays
Employment visa sponsorship and STEM OPT participation are not provided

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level and years of service