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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Low-Income Housing Tax Credit (LIHTC) properties and affordable housing programs, with a strong focus on insurance compliance and risk management. Capable of translating complex insurance concepts into actionable business strategies while effectively engaging with cross-functional stakeholders.
Highest-signal resume keywords
Low-Income Housing Tax Credit (LIHTC) ExpertiseProperty And Casualty Insurance KnowledgeClaims Administration And Loss ControlRegulatory Compliance And Risk ManagementExecutive-Level Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Program DevelopmentClaims InvestigationCoverage AnalysisLoss Prevention StrategiesData Quality AssuranceContract ReviewInsurance Compliance MonitoringRisk CommunicationDecision SupportBudget Management
Soft Skills
Cross-Functional Stakeholder EngagementNegotiationConsensus BuildingComplex Problem SolvingConflict Resolution
Industry Keywords
Affordable Housing ProgramsMultifamily Real Estate OperationsInsurance Legal And Regulatory EnvironmentGeneral Liability CoverageBuilder's Risk InsuranceCatastrophic Risk ManagementThird-Party Relationship ManagementInsurable Loss ReductionInvestor And Lender ExpectationsClaims Expert
About the role
Key responsibilities & impact- Oversee insurance programs that reduce insurable losses to the organization
- Oversee claims and customer service administration
- Establish and maintain relationships with carriers, brokers, and other insurance vendors
- Execute insurance program development strategy, including program structure, budget, and third-party relationship management
- Direct and design claims administration and loss control activities across the organization
- Ensure data quality and make recommendations to management
- Serve as the claims expert for PNC's insurance legal entities
- Review contracts, leases, and supplier insurance requirements
- Manage business resiliency and capabilities related to third-party data and service providers
- Align insurance programs with regulatory, investor, lender, and ownership requirements for LIHTC and affordable housing portfolios
- Translate complex insurance concepts into practical business and operational impacts for stakeholders
Requirements
What you’ll need- University / college degree typically required; Bachelor's education listed
- 5+ years of industry-relevant experience
- Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- Extensive expertise in Low-Income Housing Tax Credit (LIHTC) properties, affordable housing programs, and insurance compliance requirements
- Knowledge of multifamily real estate operations, asset management, regulatory compliance, lender and investor expectations, and property insurance programs
- Expertise in property and casualty insurance, general liability and umbrella coverage, builder's risk and construction insurance, flood, wind, and catastrophic risk management
- Knowledge of insurance compliance monitoring, coverage analysis, gap identification, claims, and loss prevention strategies
- Ability to translate insurance requirements and LIHTC and operational risks into real estate business impacts
- Executive-level communication and presentation skills
- Cross-functional stakeholder engagement, negotiation, consensus building, complex problem solving, conflict resolution, risk communication, and decision support
- Ability to train and educate non-insurance professionals on insurance requirements
- Knowledge of claims investigation, insurance industry operations, insurance legal and regulatory environment, liability loss control, and claim administration
- No required certifications or licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
- In-office supportive workplace culture
