Detection & Investigation Analyst Lead – Fraud Detection & Remediation

PNC

. Review and investigate customer cases, reports, and work for potential and actual loss .

Posted 10/13/2026full-timeUnited StatesSenior💰 $41,250 - $75,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Fraud Detection and Prevention, Anti-Money Laundering, and Risk Management while effectively communicating and collaborating with stakeholders. Capable of performing complex investigations and applying KYC procedures to mitigate organizational risk.

Highest-signal resume keywords

Fraud Detection And PreventionAnti-Money Laundering KnowledgeDecision MakingEffective CommunicationsProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud InvestigationRisk ManagementData AnalysisKYC ProceduresOperational Risk AssessmentResearch ProceduresDocumentation MaintenanceAlert Queue ManagementCase Record ManagementBusiness Process Improvement

Soft Skills

Critical ThinkingEffective CommunicationTeam CollaborationTraining And Leadership

Industry Keywords

Anti-Money Laundering PoliciesBusiness EthicsStandard Operating ProceduresFraud Prevention StrategiesRisk Exposure Mitigation

About the role

Key responsibilities & impact

Review and investigate customer cases, reports, and work for potential and actual loss
Minimize fraud, Anti-Money Laundering, and organizational risk
Perform early detection of suspicious activity
Control and prevent losses
Lead and/or train detection and investigation staff
Research and analyze bank activities and reports to detect and prevent possible fraudulent and suspicious activities
Recommend disposition
Identify gaps and control enhancements
Use defined research procedures to identify and resolve issues
Identify trends and escalate as appropriate
Follow standards and practices to mitigate fraud, Anti-Money Laundering, and other risk exposure and loss
Share best practices among the team and/or service partners
Prepare and maintain documentation of analysis performed
Coordinate with internal or external stakeholders as appropriate
Perform complex, end-to-end fraud investigations
Create, maintain, and update formal case records
File security incident reports and complaints when required
Apply authentication and KYC procedures
Handle inbound calls involving higher-risk scenarios
Work advanced alert queues when volume allows
Balance phone, alert, and case work independently

Requirements

What you’ll need

University/college degree typically required
Bachelor's degree
Less than 1 year of professional experience and/or successful completion of a formal development program
Comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree
Knowledge of Anti-money Laundering/Sanctions Policies and Procedures
Knowledge of Business Ethics
Knowledge of Business Process Improvement
Decision Making and Critical Thinking
Effective Communications
Fraud Detection and Prevention
Information Capture
Operational Risk
Problem Solving
Standard Operating Procedures
No required certifications
No required licenses
No required or preferred language assessments
Must be able to work in an in-office environment
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Reasonable accommodations for applicants and qualified individuals with disabilities