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About the role
Key responsibilities & impact- Investigate and mitigate suspicious bank activity and control/prevent losses related to fraud, AML, and organizational risk
- Detect suspicious account-opening attempts using device information and previously identified attributes
- Review suspicious post-account-opening activity, online login activity, and suspicious incoming ACH transactions
- Investigate potential identity theft, account takeover, and first-party fraud
- Make fraud-related decisions based on analysis, trends, patterns, logic, rules, and independent judgment
- Mitigate fraud losses and identify reportable activity or activity requiring escalation
- Develop and implement internal controls based on root-cause analysis
- Identify control gaps and enhancements and assist with recovery of incurred losses
- Work with internal and external stakeholders, including authorities, agencies, and financial institutions
- Complete and maintain investigation documentation and required reports
- Support link analysis, emerging fraud trend reviews, fraud-ring activity, and intelligence leads
- Participate in meetings, coaching, and discussions with leadership, team members, and service partners
- Assist with new process development and take on stretch assignments
- Act as a subject matter expert
- Sign in on time and be ready to work
Requirements
What you’ll need- University/college degree typically required for roles at this level
- Bachelor's degree
- 2+ years of relevant professional experience
- Comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- Knowledge of anti-money laundering/sanctions policies and procedures
- Knowledge of fraud detection and prevention
- Knowledge of operational risk and risk mitigation strategies
- Analytical thinking, decision making, researching, problem resolution, and business process improvement skills
- Effective communication and critical-thinking skills
- Must be able to work in Louisville, KY; Pittsburgh, PA; Strongsville, OH; or Birmingham, AL
- Must work in office
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
- No required certifications or licenses
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Equal employment opportunity and reasonable workplace accommodations