Enterprise Infrastructure Manager – Site Reliability Center, Infrastructure, Database Technologies

PNC

. Lead operational database services across MongoDB, MySQL, Neo4j, and Informatica platforms .

Posted 9/17/2026full-timeBirmingham • Alabama • United StatesSeniorLead💰 $100,100 - $223,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational database services across MongoDB, MySQL, and Neo4j, while driving automation and operational efficiency. Proven ability to manage incident response, oversee multiple teams, and implement technology architecture best practices.

Highest-signal resume keywords

Operational Database ServicesIncident Response ManagementAutomation and Operational EfficiencyFinancial ManagementIT Architecture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MongoDBMySQLNeo4jInformaticaInformation SecurityNetwork AdministrationSystem AdministrationSoftware TestingVulnerability RemediationCapacity Management

Soft Skills

Team LeadershipChange ManagementCommunicationMotivationEmployee Development

Industry Keywords

IT Service ManagementInfrastructure PlanningProject ManagementRisk ManagementIT Standards

Tech Stack

Tools & technologies

InformaticaITSMMongoDBMySQLNeo4j

About the role

Key responsibilities & impact

Lead operational database services across MongoDB, MySQL, Neo4j, and Informatica platforms
Drive automation and operational efficiency through self-service and automated execution capabilities
Lead incident response and service restoration, including root-cause identification, recovery, escalation management, and corrective actions
Manage database changes, maintenance, upgrades, patching, vulnerability remediation, and recovery procedures
Establish monitoring, health checks, capacity and performance management, resiliency testing, and preventive maintenance
Deliver products and services aligned with business needs and objectives
Oversee multiple teams or departments within Enterprise Infrastructure
Contribute to infrastructure planning, development strategies, initiatives, and product lifecycle/service orientation
Determine current and future enterprise infrastructure needs
Oversee portfolio, program, and project management responsibilities
Direct financial management and risk management capabilities
Support stable and secure environments, incident management, product health/patching, and asset management lifecycle
Communicate with vendors, suppliers, and executive management as needed
Implement technology architecture and management best practices
Direct, motivate, develop, and oversee management team and key staff performance
Cultivate diverse teams, drive change and innovation, deliver results, and develop employees and customers

Requirements

What you’ll need

University/college degree typically required for roles at this level
Bachelor's degree listed under Education
Typically 8+ years of industry experience
At least 5 years of prior management experience typically required
Comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree
Knowledge, skills, and abilities in information security, IT architecture, network administration, network support, software testing, and system administration
Competencies in hardware infrastructure, information security technologies, IT architecture, IT environment, IT industry trends and directions, IT service management, IT standards/procedures/policies, IT systems management, and system and technology integration
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Additional paid time off based on years of service