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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, particularly in leading AI-enabled product transformations and managing SaaS POS solutions for retail and restaurants. Proven ability to drive product strategy, commercialization, and lifecycle management while fostering a high-performance product organization.
Highest-signal resume keywords
Product Management ExperienceAI-Enabled Product StrategySaaS POS SolutionsTeam LeadershipCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Lifecycle ManagementRoadmap DevelopmentSoftware DeliveryProduct InnovationData IntegrationCompliance ManagementRisk ManagementFinancial Results DeliveryCustomer EngagementPayments Technology
Soft Skills
Exceptional CommunicationExecutive PresentationMotivational LeadershipAccountabilityContinuous Improvement
Industry Keywords
Fintech TechnologyRetailRestaurantsAI Commerce PlatformProduct AdoptionCustomer RetentionMarket TrendsProduct DevelopmentStakeholder EngagementTalent Management
About the role
Key responsibilities & impact- Define and execute LINGA's product vision
- Lead PNC LINGA's transformation into an AI-enabled product organization
- Own strategy, roadmap, commercialization, and lifecycle management for the LINGA product portfolio
- Manage products spanning POS, payments, customer engagement, hardware, data, integrations, and platform services
- Sponsor and embed artificial intelligence across LINGA products and workflows
- Accelerate product adoption, utilization, customer retention, and merchant lifetime value
- Support P&L through product innovation and monetization strategies
- Establish LINGA as a competitive AI commerce platform
- Improve roadmap predictability, product delivery velocity, software quality, and reliability
- Partner with Sales, Marketing, Operations, Technology, and Customer Success
- Lead product managers and product delivery functions
- Prioritize features, enhancements, technical debt, and compliance requirements
- Own software release governance and product lifecycle management
- Build a high-performance product organization focused on outcomes
- Develop future product leaders and foster accountability, innovation, experimentation, and continuous improvement
- Deliver end-to-end business and financial results for multiple product sets
- Present initiatives to senior management and secure buy-in
- Monitor competitors and emerging product and technology trends
- Lead teams translating concepts and designs into new or improved products and experiences
- Evaluate product development projects for feasibility and value
- Ensure successful outcomes with sales, marketing, digital channel delivery, and internal service partners
- Participate in client-facing and external stakeholder activities throughout the product lifecycle
- Review and sign off on risk management, compliance, and audit requirements as needed
- Manage, motivate, and develop product lines, managers, and Product Development Management team contributors
- Identify talent gaps and staff appropriately
Requirements
What you’ll need- 8+ years of product management experience
- At least 5 years leading teams / prior management experience
- Experience in SaaS POS for retail and restaurants, payments, and fintech technology
- Proven success building and scaling product organizations
- Ability to leverage orchestration development and software delivery
- Exceptional communication and executive presentation skills
- Bachelor's degree; comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship
- STEM OPT sponsorship is not provided
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Incentive eligible based on company, business, and/or individual performance
- Remote work may be available in select geographic locations, subject to approval
- Quiet, secure, and confidential home-based workspace when remote work is approved
