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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, configuring, and supporting z/OS platform software, along with strong problem-solving skills and the ability to collaborate effectively with cross-functional teams. Proficient in developing infrastructure technology solutions and providing ongoing client support while adhering to risk management frameworks.
Highest-signal resume keywords
Z/OS Platform Software InstallationDB2 for z/OS SupportMainframe JCL ExperienceREXX ProgrammingProject Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Z/OSSMP/eDB2Mainframe JCLIBM Administration ToolIBM Query MonitorCA-7SyncsortISPFUnix System Services
Soft Skills
CoachingTechnical SupportProblem SolvingCollaborationCustomer Service
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsSharePointJIRATopazServiceNow
Industry Keywords
Enterprise Risk ManagementMainframe SecurityDisaster RecoveryBusiness ContinuityIncident Processes
Tech Stack
Tools & technologiesAssemblyServiceNowTCP/IPUnix
About the role
Key responsibilities & impact- Install, configure, test, and deploy mainframe system software components across multiple sysplexes
- Provide technical support to MIS and end users
- Coach junior staff
- Provide general platform support, including troubleshooting and issue resolution
- Participate in on-call duties
- Apply solution design and support while meeting customer needs
- Design, build, and maintain infrastructure technology solutions
- Develop software components and hardware for projects aligned with business strategies and objectives
- Independently solve common problems and update applications with new technology
- Collaborate with engineers, architects, developers, and other staff to meet project objectives
- Analyze customers’ technological needs and provide ongoing client support
- Assess and manage risks in accordance with PNC’s Enterprise Risk Management Framework
Requirements
What you’ll need- University/college degree typically required, with 3+ years of relevant/direct industry experience
- In lieu of a degree, comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Experience installing, configuring, and supporting z/OS platform software
- Experience with z/OS, SMP/e, Mainframe JCL, and system utilities
- Experience with DB2 for z/OS installation and support or DB2 LUW installation and support
- Experience with IBM Administration Tool and IBM Query Monitor
- Programming experience in one or more of REXX, CLIST, SAS, Cobol, or ASM
- Working knowledge of CA-7 and CA-OPSMVS
- Working knowledge of Syncsort, ISPF, ISPF Dialogs, REXX, CA-ACF2, DF/DSS, IDCAMS, and Unix System Services
- Familiarity with TCP/IP, NDM, securing ports, VSAM, user exits, SharePoint, JIRA, Topaz, ServiceNow, incident processes, and change processes
- Experience with Microsoft Excel, Word, PowerPoint, Outlook, and Teams
- Experience with project planning, mainframe security, disaster recovery, and business continuity
- No required certifications or licenses
- Must be able to work in an approved PNC office location
- PNC will not provide employment visa sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Years-of-service-based paid time off
