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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing digital payment experiences and product lifecycle from concept to delivery, with a strong focus on risk management and compliance in the financial sector. Proficient in leveraging Agile methodologies and collaborating with cross-functional teams to enhance digital user experiences.
Highest-signal resume keywords
Digital Payment ManagementAgile Product OwnershipRisk ManagementMarket AnalysisCollaboration with Cross-Functional Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementAgile Web DevelopmentBusiness Requirements DocumentationData VisualizationDigital User ExperienceJavaScriptWireframing
Soft Skills
Critical ThinkingAttention to DetailAnalytical Decision-Making
Tools & Technologies
AI Tools
Industry Keywords
ACHRTPCard PaymentsRetail BankingComplianceAuditCustomer Experience
About the role
Key responsibilities & impact- Lead execution and management of digital payment experiences in online and mobile banking
- Focus on external money movement via ACH, RTP, and Card within the Retail Bank
- Execute digital strategy across business segments to optimize digital experience
- Monitor marketplace trends and results and recommend new or enhanced digital experiences
- Prioritize recommendations and support business case development
- Develop and design features for new or existing digital experiences
- Manage development, production, rollout, or promotion of digital experiences
- Partner with Product, Technology, MIS, Line of Business, Marketing, internal service partners, and external stakeholders
- Participate in product-specific marketing initiatives and potentially client-facing activities
- Support risk management, compliance, and audit needs as part of the first line of defense
- Support business, financial, and customer experience results
- Recommend modifications to experiences and/or marketing to improve results
- Collaborate with customer care center, employee readiness, technology, fraud, risk, and other lines of business
Requirements
What you’ll need- Demonstrated product management experience with a proven track record of taking concepts from initial idea through full product lifecycle to delivery
- 5+ years of industry-relevant experience typically required at this level
- University/college degree typically required, or a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
- Bachelor's degree listed under Education
- Proactive competitor research and market analysis
- Strong Agile product ownership experience
- Experience collaborating with engineering, design, and cross-functional teams
- Excellent critical thinking, attention to detail, and analytical decision-making abilities
- Strong risk management mindset and understanding of payment threats to financial institutions and clients
- Ability to leverage AI tools to streamline work and drive efficiency
- Ability to support after-hours releases monthly
- Preferred skills: Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Additional benefits based on years of service