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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing Consumer Card strategies, leading cross-functional teams, and translating customer needs into actionable product roadmaps. Proficient in managing complex product portfolios while ensuring compliance and driving business results.
Highest-signal resume keywords
Consumer Card Strategy DevelopmentCross-Functional Team LeadershipProduct Roadmap ExecutionRisk Management and ComplianceCustomer Journey Mapping
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Offer Management Platform MigrationBusiness Case DevelopmentUse Case TranslationProduct Feature DevelopmentMarket Trend Analysis
Soft Skills
Communication with Senior LeadershipProblem ResolutionCollaboration with Stakeholders
Tools & Technologies
Credit Monitoring ToolEmerging Technologies
Industry Keywords
Consumer Card AcquisitionCustomer EngagementFinancial Impact AnalysisOperational Process Improvement
About the role
Key responsibilities & impact- Define the Consumer Card strategy and roadmap for Offer Modernization
- Lead migration to a new Offer Management Platform and advance real-time, differentiated offer presentment
- Translate long-term strategies into actionable work phases, distinguishing MVP and future-state capabilities
- Identify and prioritize opportunities to use Credit Monitoring Tool capabilities for Consumer Card acquisition and engagement
- Build business cases and strategic recommendations considering financial impact, customer needs, technology capabilities, enterprise dependencies, and risk, compliance, and legal considerations
- Define and map prioritized customer journeys
- Translate customer and business needs into use cases, requirements, and implementation roadmaps
- Lead cross-functional execution across Business, Technology, Digital, Risk, and other partners
- Communicate progress, key decisions, and business outcomes to senior leadership
- Own end-to-end business and financial results for complex products
- Select, design, develop, promote, price, and roll out new and existing products
- Use emerging technologies to deliver products through applicable channels
- Champion business cases, business plans, and product roll-outs
- Monitor marketplace, product, technology, and market trends to identify opportunities
- Develop product features, marketing initiatives, and enhancements
- Resolve complex operational and process problems
- Partner with sales, marketing, digital channel delivery, and internal service partners
- Lead or participate in activities with external stakeholders and clients
- Support risk management, compliance, and audit needs as part of the first line of defense
- Drive business, financial, and customer experience results and recommend product or marketing modifications
- Coordinate across groups and lead key contributors
Requirements
What you’ll need- University/college degree typically required for roles at this level
- Bachelor's degree
- Industry-relevant experience typically 8+ years
- Comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must be based in Pittsburgh or Philadelphia, Pennsylvania, or Wilmington, Delaware
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Incentive eligible, with payment based upon company, business and/or individual performance
