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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing and reconciling transactions while ensuring compliance with policies and procedures. Exhibits strong analytical thinking, effective communication, and meticulous attention to detail in managing funding requests and documentation.
Highest-signal resume keywords
Transaction ProcessingRegulatory ComplianceAnalytical ThinkingEffective CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ReconciliationDue DiligenceLoan DocumentationCapital ManagementOperational Functions
Soft Skills
Analytical ThinkingFlexibility and AdaptabilityDeadline AdherenceDecision MakingProblem Management
Tools & Technologies
Microsoft ExcelMicrosoft OneNoteCommercial Lending Servicing PortalPSUI
Certifications & Qualifications
Associate DegreeJob-Specific Certification
Industry Keywords
Compliance RequirementsRisk Mitigation StrategiesStandard Operating ProceduresService-Level Compliance
About the role
Key responsibilities & impact- Complete same-day daily funding requests
- Receive assigned requests from the Operations Work Lead through the Commercial Lending Servicing Portal
- Conduct due diligence and book requests in WI
- Use PSUI to complete monetary transactions for wire payments
- Correct errors returned by the QC team
- Review prior-day work during the daily morning huddle
- Participate in afternoon touch-base meetings regarding same-day funding requests
- Communicate with Dealers and Relationship Managers by email and phone when loan-funding clarification is needed
- Process Dealer refunds received as paper checks
- Process title tracking and some legal files in the office
- Process and reconcile moderately complex transactions according to policies and procedures
- Partner with internal and external business partners to route communications, documents, and action items
- Identify, resolve, and escalate exceptions
- Ensure materials and documentation are available to complete transactions
- Respond to inquiries and ad hoc requests; research workflow and received work
- Review transactions and documents for completeness, accuracy, service-level compliance, and policy conformance
Requirements
What you’ll need- Associate degree or equivalent degree, or comparable combination of education, job-specific certification(s), and experience including military service
- Typically requires 3+ years of experience
- Knowledge, skills, and abilities appropriate for the role
- Proficiency in Microsoft Excel and Microsoft OneNote is beneficial
- Meticulous attention to detail
- Ability to adjust to diverse workloads
- Analytical thinking
- Capital management
- Communication
- Compliance requirements
- Deadline adherence
- Documentation
- Due diligence
- Loan documentation
- Regulatory compliance
- Risk mitigation strategies
- Accuracy and attention to detail
- Decision making and critical thinking
- Effective communications
- Flexibility and adaptability
- Managing multiple priorities
- Operational functions
- Problem management process
- Products and services
- Standard operating procedures
- Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service