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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and sales strategies within the credit card and payment processing industry, focusing on customized solutions and risk management practices.
Highest-signal resume keywords
Client Relationship ManagementMerchant Services SalesPayment Processing SolutionsSales Statistics ReportingRisk Management Framework
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Objectives AchievementCustomer Inquiry ResponseClient Requirement IdentificationCustomized Customer SolutionsLead Referral Facilitation
Soft Skills
Customer-Focused PracticesInterpersonal CommunicationProblem Solving
Industry Keywords
Credit Card SystemsBusiness BankingTreasury ManagementEnterprise Risk ManagementSection 19 ComplianceSAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Market credit card systems and support services for business customers
- Attract and retain client relationships to meet sales objectives
- Develop and maintain client relationships
- Identify client requirements and recommend appropriate services
- Respond to customer inquiries on internal products, services, and credit card processing activities for the industry
- Manage, collect, and report on sales statistics
- Interface with various sales channels to facilitate prompt referral of leads beyond the target market
- Prospect and partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment solutions opportunities for businesses with greater than $2MM in annual revenue
- Travel regularly throughout the Cleveland market territory
- Apply customer-focused practices and create customized customer solutions
- Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- Associate degree listed under Education
- Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Experience in Merchant Services/Payment Processing sales preferred
- No required certifications
- No required licenses
- No required or preferred language assessments
- Must not require employment visa sponsorship; PNC will not provide sponsorship for employment visas or participate in STEM OPT
- Subject to Section 19 of the Federal Deposit Insurance Act and, for any registered role, the SAFE Act and/or FINRA requirements regarding certain criminal history
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Incentive eligible with payment based upon company, business and/or individual performance