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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in Client Relationship Management and Sales Operations, with a focus on Merchant Services and Payment Processing. Proficient in identifying client needs and delivering tailored solutions to enhance customer experience and drive business growth.
Highest-signal resume keywords
Client Relationship ManagementMerchant Services SalesBusiness Banking KnowledgeSales OperationsBilingual Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchant ServicesPayment ProcessingSales Statistics ManagementProspectingNegotiationCustomer InquiriesCompetitive StrategiesOperations ManagementClient Relationship BuildingSales
Soft Skills
Effective CommunicationDecision MakingCritical ThinkingCustomer Experience ManagementTech Savvy
Industry Keywords
Business BankingSales ObjectivesClient RelationshipsPayment-Solution OpportunitiesTravel Requirements
About the role
Key responsibilities & impact- Market credit card systems and support services for business customers
- Attract and retain client relationships to meet sales objectives
- Develop and maintain client relationships
- Identify client requirements and recommend appropriate services
- Respond to customer inquiries on internal products, services, and credit card processing activities
- Manage, collect, and report sales statistics
- Interface with various sales channels to facilitate prompt referral of leads beyond the target market
- Prospect and partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment-solution opportunities for businesses with more than $2 million in annual revenue
- Travel regularly throughout the Laredo/Brownsville/McAllen territory
Requirements
What you’ll need- University/college degree typically required, or comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Less than 1 year of professional experience typically required and/or successful completion of a formal development program
- Experience in Merchant Services/Payment Processing sales preferred
- Bilingual Spanish preferred but not required
- Knowledge and skills in Business Banking, Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Prospecting, Sales, and Sales Operations
- Competencies in Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, and Tech Savvy
- No required certifications
- No required licenses
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service