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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan origination and mortgage products while effectively managing customer relationships and ensuring compliance with regulatory requirements. Proficient in financial analysis and developing customized loan solutions to meet client needs.
Highest-signal resume keywords
Loan OriginationCustomer Relationship ManagementFinancial AnalysisSales SkillsKnowledge of Banking Products
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Solutions DevelopmentDocumentation ReviewCustomer Pipeline ManagementRisk AssessmentCustomer Financial Information AnalysisSales TasksCustomer Experience ManagementClient ProspectingMortgage Products KnowledgeEffective Communication
Soft Skills
CollaborationCustomer FocusProblem Solving
Certifications & Qualifications
Job-Specific Certification
Industry Keywords
Consumer Financial Protection Bureau RegulationsFederal Deposit Insurance ActSAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Make sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation for compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Focus on customer needs and satisfaction when creating customized solutions
- Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- University / college degree typically required, or a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Less than 1 year of professional experience typically required and/or successful completion of a formal development program
- Knowledge of banking products and mortgages
- Client prospecting and customer relationship management
- Customer solutions and documentation
- Sales skills
- Customer experience management
- Effective communications
- Financial analysis
- Loan origination
- Mortgage products
- Sales tasks and activities
- Scheduling work and activities
- Selling
- Must satisfy additional background checks required by Consumer Financial Protection Bureau regulations
- Position subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, the SAFE Act and/or FINRA requirements
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional paid time off based on years of service