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About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Make sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Assess and effectively manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- History of proven production preferred
- University / college degree typically required, with less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of banking products, mortgages, mortgage products, and loan origination
- Client prospecting and customer relationship management
- Customer solutions and documentations
- Sales skills and sales tasks and activities
- Customer experience management
- Effective communications
- Financial analysis
- Matrix management
- Scheduling work and activities
- Selling
- Must meet applicable background-check requirements under Consumer Financial Protection Bureau regulations
- No required certifications
- No required or preferred language assessments
- No employment visa sponsorship or STEM OPT participation
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional vacation based on years of service