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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan origination, financial analysis, and customer relationship management while ensuring compliance with applicable regulations. Capable of delivering tailored customer solutions and managing a portfolio of client relationships effectively.
Highest-signal resume keywords
Loan OriginationFinancial AnalysisCustomer Relationship ManagementSales SkillsCompliance with FDIA and SAFE Act
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan SolutionsDocumentation ReviewCustomer Pipeline ManagementRisk AssessmentBanking Products KnowledgeMortgage Products Knowledge
Soft Skills
Effective CommunicationCustomer Experience ManagementClient Prospecting
Industry Keywords
FDIA Section 19SAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Make sales calls
- Develop and prepare loan solutions and refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Deliver customer-focused solutions
- Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- University / college degree typically required for roles at this level, with less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of banking products, mortgages, and mortgage products
- Client prospecting and customer relationship management
- Customer solutions and documentation
- Sales skills and sales tasks and activities
- Customer experience management
- Effective communications
- Financial analysis
- Loan origination
- Matrix management
- Scheduling work and activities
- Selling
- Must comply with applicable FDIA Section 19 requirements and, for registered roles, SAFE Act and/or FINRA requirements
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional time off based on years of service