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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and delivering customized mortgage solutions while ensuring compliance with lending guidelines and risk management frameworks. Proficient in financial analysis and client prospecting to drive sales and enhance customer experience.
Highest-signal resume keywords
Loan OriginationFinancial AnalysisCustomer Experience ManagementClient ProspectingMortgage Products
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ProductsSalesDocumentationMortgagesCustomer Solutions
Soft Skills
Effective CommunicationsInnovation
Industry Keywords
Enterprise Risk Management FrameworkConsumer Financial Protection BureauSection 19 of the FDIASAFE ActFINRA
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Conduct sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Deliver customer-focused, customized mortgage solutions
- Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- History of proven production
- Appropriate knowledge, skills, and abilities for the role
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Financial Analysis
- Loan Origination
- Matrix Management
- Mortgage Products
- Sales Tasks And Activities
- Scheduling Work and Activities
- Selling
- University / college degree with less than 1 year of professional experience and/or successful completion of a formal development program typically required for roles at this level
- A comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree
- No required certification(s)
- Subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- No required or preferred language assessments
- No employment visa sponsorship or STEM OPT
- Subject to Section 19 of the FDIA and, for registered roles, the SAFE Act and/or FINRA requirements regarding certain criminal history
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level
- Years-of-service-based paid time off
- Reasonable accommodations for applicants and qualified individuals with disabilities
