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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan origination and mortgage products while effectively managing customer relationships and delivering customized financial solutions. Proficient in financial analysis and compliance with regulatory requirements.
Highest-signal resume keywords
Loan OriginationMortgage KnowledgeCustomer Relationship ManagementFinancial AnalysisClient Prospecting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan Solutions DevelopmentDocumentation SkillsSales SkillsCustomer Experience ManagementRisk Management
Soft Skills
Effective CommunicationsCollaboration
Certifications & Qualifications
Job-Specific Certification(s)
Industry Keywords
Banking ProductsMortgage ProductsConsumer Financial Protection Bureau RegulationsSection 19 of the FDIASAFE ActFINRA Requirements
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Make sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
- Deliver customized customer solutions
Requirements
What you’ll need- University / college degree with less than 1 year of professional experience and/or successful completion of a formal development program typically required for this level
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
- Knowledge of banking products
- Client prospecting skills
- Customer relationship management
- Customer solutions knowledge
- Documentation skills
- Mortgage knowledge
- Sales skills
- Customer experience management
- Effective communications
- Financial analysis
- Loan origination
- Matrix management
- Mortgage products
- Sales tasks and activities
- Scheduling work and activities
- Selling
- Candidates are subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- Position subject to Section 19 of the FDIA and, for registered roles, the SAFE Act and/or FINRA requirements concerning certain criminal history
- PNC will not provide sponsorship for employment visas or participate in STEM OPT
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level
- Additional benefits based on years of service
- Incentive eligible, with payment based upon company, business and/or individual performance