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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in loan origination and mortgage products while effectively managing customer relationships and developing customized solutions. Proficient in financial analysis and compliance with lending guidelines to ensure risk management and customer satisfaction.
Highest-signal resume keywords
Loan OriginationFinancial AnalysisCustomer Experience ManagementClient ProspectingMortgage Products
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ProductsSalesDocumentationCustomer SolutionsRisk Management
Soft Skills
Effective CommunicationsInnovationCollaboration
Industry Keywords
Consumer Financial Protection BureauSection 19 of the FDIASAFE ActFINRA
About the role
Key responsibilities & impact- Recommend loan solutions in accordance with lending guidelines and clients' requirements
- Manage a portfolio of customer relationships
- Seek prospective opportunities to retain and/or develop new clients
- Conduct sales calls
- Develop and prepare loan solutions
- Refer products and services
- Review documentation to ensure compliance
- Manage the customer pipeline for efficiency
- Collaborate with internal and external stakeholders to complete mortgage transactions
- Collect and analyze customer financial information for multifaceted and/or complex borrowers
- Apply customer-focused practices and create customized customer solutions
- Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework
Requirements
What you’ll need- History of proven production preferred
- Appropriate knowledge, skills, and abilities for the role
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales
- Customer Experience Management
- Effective Communications
- Financial Analysis
- Loan Origination
- Matrix Management
- Mortgage Products
- Sales Tasks And Activities
- Scheduling Work and Activities
- Selling
- Roles at this level typically require a university / college degree with less than 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations
- No required certifications
- No required or preferred language assessments
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
- Position is subject to Section 19 of the FDIA and, for registered roles, the SAFE Act and/or FINRA requirements regarding certain criminal history
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- Between 15 to 25 vacation days each year, depending on career level
- Benefits for full-time and part-time employees